Diane Erickson
Chicago,IL
Summary
Proven Property Manager with a track record of enhancing occupancy rates and optimizing financial performance for Pioneer Acquisitions LLC/Schubert Properties, LLC. Skilled in Yardi software and operations management, demonstrated success in maintaining high tenant retention and implementing cost-saving strategies. Expert in fostering strong landlord-tenant relationships and driving business development.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Property Manager/Portfolio Management
Pioneer Acquisition's LLC/Schubert Properties, LLC
01.2020 - Current
- Managed 7apartment complexes across Chicago neighborhoods with over 120 tenants, communicating with management and owners.
- Conducted regular property inspections, working with banks and insurance companies which increased the value of the Portfolio.
- Successfully managed property turnovers, ensuring timely completion of repairs and upgrades.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored progress of many construction and maintenance projects
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Managed throughout the pandemic with the highest retention of residents to qualify for Covid Relief Funds at all properties.
- Developed and implemented marketing strategies to increase occupancy rates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Coordinated appointments to show marketed properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Property Manager/Portfolio Manager
McKenzie Management, Inc.
01.2018 - 12.2019
- Managed numerous condo associations ranging in size from 6 to 50 units.
- Organized regular meetings with residents to discuss updates, gather feedback, and address concerns.
- Managed vendor relations for optimal service quality and cost control.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Real Estate Sales Assistant
Keller Williams
09.2011 - 06.2017
- Coordinated appointments to show marketed properties which included personal, investor and partners in developments.
- Fostered positive relationships with vendors such as photographers, home inspectors, appraisers for streamlined collaboration on multiple projects.
- Supported successful property transactions by effectively coordinating appointments, open houses, and showings.
- Prepared purchase agreements and disclosures
- Minimized delays in transaction processing by promptly obtaining required documentation from various parties involved in the sale process.
Account Manager/College Division
Jostens
06.2006 - 03.2010
- Managed a team of sales associates covering Chicago/Suburban Area Colleges for graduation products.
- Coordinate with College Bookstore Management and Faculty for exposure of Jostens products.
- Liaised with marketing and sales teams to develop targeted campaigns at College Bookstores.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Negotiated prices, terms of sales and time frame for graduates/faculty to order all regalia.
Territory Sales Account Manager
Gilda Marx
Chicago, IL
09.1995 - 02.2005
- Participated in trade shows and conferences, showcasing products while cultivating valuable industry connections for future collaboration opportunities.
- Strengthened client relationships through regular communication, addressing concerns, and providing proactive support.
- Increased account growth by developing customized sales strategies and presenting tailored solutions to clients.
Education
Bachelor of Science - Business Administration And Management
Southern Illinois University
Associate of Arts - Court Reporting
Southern Illinois University
Skills
- Business Development
- Property Showing
- Operations Management
- Maintenance and Construction Oversight
- Leasing and sales
- Multi-family property management
- Software Utilization
Certification
- Licensed Real Estate Leasing License - 2009 to present.
Timeline
Property Manager/Portfolio Management
Pioneer Acquisition's LLC/Schubert Properties, LLC
01.2020 - Current
Property Manager/Portfolio Manager
McKenzie Management, Inc.
01.2018 - 12.2019
Real Estate Sales Assistant
Keller Williams
09.2011 - 06.2017
Account Manager/College Division
Jostens
06.2006 - 03.2010
Territory Sales Account Manager
Gilda Marx
09.1995 - 02.2005
Bachelor of Science - Business Administration And Management
Southern Illinois University
Associate of Arts - Court Reporting
Southern Illinois University
- Licensed Real Estate Leasing License - 2009 to present.
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