Diane Fader
Hamilton,IL
Summary
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
Work History
District Branch Manger
Two Rivers Bank & Trust
09.1998 - Current
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Designed sales and service strategies to improve revenue and retention.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Accomplished consumer lender
- NMLS #539830
- Maintained friendly and professional customer interactions.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Education
Bachelor of Science - Elementary Education
Western Illinois University
05.1994
Skills
- Work Prioritization
- Process Improvement
- Customer Service
- Excels in Team Leadership
- Branch Operations Management
- Performance Reviews
- Relationship Building
- Banking Products and Services
- Interviewing and Hiring
- Coaching and Mentoring
- Decision Making
- Creative and Innovative
- Proactive and Focused
- Employee management
- Regulatory compliance
- Branch operations management
- Customer relationships
- Team supervision
- Relationship building and management
- Employee development
- Team player
- Staff development
- Cash handling expertise
Education and Training
other
Timeline
District Branch Manger
Two Rivers Bank & Trust
09.1998 - Current
Bachelor of Science - Elementary Education
Western Illinois University
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