Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Frasinelli

Carnegie,PA

Summary

Goal-driven Contractor dedicated to providing high-quality construction services to discerning clients. Offering first-rate construction management and field supervision expertise. Skillful in working with architects, inspectors, designers and subcontractors to accomplish high-quality project work.

Professional and reliable transportation leader with proven track record in managing and guiding teams. Skilled in route planning, safety protocols, and performance optimization. Known for effective communication, adaptability, and results-driven approach. Consistently fosters collaborative environment to meet and exceed operational goals.

Overview

36
36
years of professional experience

Work History

Self-Employed Contractor

Lumber Ladies
01.2010 - 12.2023
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Hired and oversaw subcontractors to meet project needs.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Created and managed project plans, timelines and budgets.

DHL Delivery Driver

DHL
01.1998 - 10.2008
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

UPS Driver Supervisor

United Parcel Service, UPS
01.1988 - 09.1996
  • Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
  • Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
  • Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
  • Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
  • Developed clear expectations for driver performance, ensuring consistent quality across the team.
  • Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
  • Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.
  • Maintained accurate records of driver performance metrics, identifying areas for improvement and recognizing exceptional achievement.
  • Enhanced communication between drivers and dispatchers through the implementation of effective scheduling systems.
  • Improved driver performance by implementing comprehensive training programs and regular evaluations.

Education

No Degree - Physical Therapy

Slippery Rock University of Pennsylvania
Slippery Rock, PA
06-1978

Skills

  • Attention to detail
  • Time management
  • Customer service
  • Problem-solving
  • Subcontractor relations
  • Subcontractor supervision
  • Project oversight
  • Decision-making
  • Plumbing
  • Production planning
  • Client relations
  • Electrical
  • Permit acquisition
  • Site supervision

Timeline

Self-Employed Contractor

Lumber Ladies
01.2010 - 12.2023

DHL Delivery Driver

DHL
01.1998 - 10.2008

UPS Driver Supervisor

United Parcel Service, UPS
01.1988 - 09.1996

No Degree - Physical Therapy

Slippery Rock University of Pennsylvania

Similar Profiles

CREATE PROFILE
Diane Frasinelli