Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Galvin

Port Saint Lucie,FL

Summary

Proven professional with extensive experience in passenger transportation and safety management, notably with ARC of Martin County. Excelled in roles requiring exceptional customer service and adherence to safety protocols. Demonstrated expertise in vehicle maintenance and GPS navigation, alongside strong interpersonal skills, ensuring passenger comfort and reliability. Achieved notable efficiency in operational tasks, enhancing service quality and safety standards.

Overview

33
33
years of professional experience

Work History

Driver Wheel Chair Accessible Van

ARC of Martin County
01.2025 - Current

Safe and efficient transit of passengers using wheelchair-accessible vehicle.

Provided transportation services for residents ranging from pickup to drop-off.

Demonstrated expertise in driving safety and service efficiency.

Transported passengers safely to designated day program locations.

Logged miles driven each day with accuracy.

Ensured all vehicles met required safety standards.

Surgical Services Associate

Martin Memorial Hospital North
12.2004 - 07.2008

Transferred patients efficiently to operative units ensuring proper equipment use.

Upheld cleanliness standards in surgical areas.

Handled customer inquiries with expertise and efficiency.

Surgical Services Supply Chain Technician

HCA Healthcare St Lucie Hospital
08.2008 - 10.2024

Managed inventory and restocked surgical services supply items.

Organized surgical case supplies to ensure readiness each day.

Ensured consistent replenishment and arrangement of inventory every day.

Conducted regular checks to identify and manage expired stock.

Exceeded service expectations by resolving inquiries promptly.

Facilitate support for medical staff.

Van Driver Senior Citizen Center

Catholic Charities Brooklyn and Queens
06.1997 - 08.2004
  • Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
  • Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
  • Promoted adherence to traffic laws for enhanced driving safety.
  • Conducted inspections on vehicles prior to use at beginning of shift each day.
  • Managed reservations and pre-booking, scheduling passenger pickup and enabling on-time pickup.
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Navigated through various routes efficiently, utilizing GPS technology for optimal time management.
  • Handled emergency situations professionally, taking appropriate actions to ensure passenger safety and wellbeing.
  • Observed and followed traffic laws and regulations specifically reinforcing public and client safety.
  • Ensured compliance with all regulatory requirements pertaining to vehicle operation including licensing, registration, insurance documentation checks.
  • Drove smoothly to maintain comfort of clients suffering from disability or injury.

Security Officer

Breezy Point Community
05.1992 - 09.1994
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Education

High School Diploma -

Abraham Lincoln High School
Brooklyn, NY
06.1978

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Safe driving practices
  • Punctual and reliable
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Transportation
  • Traffic law observation
  • Vehicle maintenance
  • Passenger transportation
  • Accident prevention
  • DOT compliance
  • Route determination
  • Customer rapport
  • Passenger assistance
  • Route logs
  • Appointment scheduling
  • Friendly and outgoing
  • Verbal and written communication
  • Traffic laws
  • Patience and tact
  • Basic vehicle maintenance
  • Delivery pickup
  • Passenger guidance
  • Daily logging
  • Passenger support
  • Interpersonal skills
  • Teamwork and collaboration
  • Effective communication
  • Excellent communication
  • Passenger safety
  • Transportation regulations
  • Reliability
  • Written communication

Timeline

Driver Wheel Chair Accessible Van

ARC of Martin County
01.2025 - Current

Surgical Services Supply Chain Technician

HCA Healthcare St Lucie Hospital
08.2008 - 10.2024

Surgical Services Associate

Martin Memorial Hospital North
12.2004 - 07.2008

Van Driver Senior Citizen Center

Catholic Charities Brooklyn and Queens
06.1997 - 08.2004

Security Officer

Breezy Point Community
05.1992 - 09.1994

High School Diploma -

Abraham Lincoln High School
Diane Galvin