Diane Goldring
Evanston,IL
Summary
Dynamic professional with established experience in policy development and stakeholder management. Effectively orchestrated community engagement initiatives and executed impactful events, amplifying public input on critical issues.
Overview
35
35
years of professional experience
Work History
Chief of Staff
Office of State Representative Robyn Gabel
Evanston, Illinois
08.2021 - 06.2025
- Developed and recommended legislative policy proposals in collaboration with stakeholders and constituents.
- Organized town halls and events to gather public input on priority issues.
- Represented office at community events to enhance visibility and community engagement.
- Oversaw administrative functions, ensuring smooth office operations and efficient workflow.
- Managed daily operations and communications, optimizing team performance.
- Researched and implemented constituent services platform to track constituent concerns.
- Facilitated collaboration among stakeholders, constituents, and government agencies for effective policy development.
Candidate
Evanston City Council
Evanston, IL
09.2020 - 04.2021
- Defeated 12-year incumbent during primary challenge.
- Secured endorsements from multiple organizations and two sitting Councilmembers.
- Selected as Preferred Candidate by Democratic Party of Evanston members.
- Developed website and promotional materials to engage voters and community leaders.
- Raised over $10,000 from 75 individual contributors.
- Canvassed approximately 1,100 households, directly engaging more than 270 voters.
- Participated in various candidate forums hosted by community organizations and media outlets.
Director of Client Support
SignMeUp, Inc.
Remote
12.1999 - 03.2020
- Established online registration and data management company, acquiring over 2,000 clients, including Nike Women’s Marathon and Walt Disney World Marathon Events.
- Supervised customer support team, resolving an average of 100 support tickets weekly with a net promoter score exceeding 30.
- Implemented Salesforce CRM, Onebox Virtual Phone, and LiveHelp Chat systems to enhance support efficiency.
- Collaborated with technical staff to prioritize product development based on client needs and revenue opportunities.
- Coordinated with marketing department to design and execute promotional campaigns.
- Presented insights at national and regional race director conferences and seminars.
- Successfully integrated 80 new clients following SignMeUp’s acquisition of ZapEvent in 2016.
Consultant
Sports Event Management and Marketing
Chicago, IL
01.1999 - 12.1999
- Recruited and directed race coordinators, enhanced course design, collaborated with local government agencies, and oversaw all facets of race day logistics and operations.
Vice President
The First National Bank of Chicago (JP Morgan Chase)
Chicago, IL
01.1990 - 12.1998
- Oversaw deposit and cash management products for companies with sales between $5 million and $25 million.
- Developed strategic plans to enhance business loan activity in low- and moderate-income neighborhoods.
- Served as Assistant Vice President, managing diverse banking operations.
- Held position of Banking Officer, focusing on client relationship management.
- Conducted thorough analyses to inform decision-making processes as an Analyst.
Education
Master of Business Administration - Finance, public/nonprofit organization management
Kellogg Graduate School of Management, Northwestern University
Evanston, ILBachelor of Arts with Honors - Philosophy
Trinity College
Hartford, CTSkills
- Policy development and legislative analysis
- Stakeholder and community engagement
- Event planning and coordination
- Office administration
Community Leadership
- Director and Volunteer Manager, Jennifer’s Edibles Feeding the Community, Evanston, IL, 03/2020-03/2022. Recruited and supervised 100 volunteers delivering up to 200 meals per day during COVID shutdown.
- Board of Directors, Evanston CASE, 01/2018-03/2022.
- Founder and President, Step Up for Youth, Inc., Evanston, IL, 01/2016-12/2017. Incorporated nonprofit organization to own a charity road race. Raised over $2,000 to benefit Dajae Coleman Foundation.
- Founder and President, Bucktown 5K Race Committee, Inc., Chicago, IL, 01/1998-12/2002. Established Bucktown 5K Run and 1 Mile Walk. Event participation more than tripled from 1998-2002. Consistently voted one of Chicago’s top races. Generated $40,000 over five years to benefit local youth programs.
References
References available upon request.
Timeline
Chief of Staff
Office of State Representative Robyn Gabel
08.2021 - 06.2025
Candidate
Evanston City Council
09.2020 - 04.2021
Director of Client Support
SignMeUp, Inc.
12.1999 - 03.2020
Consultant
Sports Event Management and Marketing
01.1999 - 12.1999
Vice President
The First National Bank of Chicago (JP Morgan Chase)
01.1990 - 12.1998
Master of Business Administration - Finance, public/nonprofit organization management
Kellogg Graduate School of Management, Northwestern University
Bachelor of Arts with Honors - Philosophy
Trinity College
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