Diane Gonzalez
Sahuarita,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private Client
Spanish Tutor
01.2018 - Current
- Worked with youth to further clarify and advance their understanding of the proper form of the Spanish Language in person and through Zoom video calls.
Events Co-ordinator
Quail Creek Robson Communities
02.2025 - 12.2025
- Led the planning and facilitation of resident events, prioritizing safety and inclusivity while maintaining smooth operations. Responded effectively to high-pressure situations with empathy and calm decision-making.
- Designed and implemented structured event timelines and schedules that improved resource management and enhanced overall program efficiency.
Assistant Manager
7 Brew Coffee
02.2025 - 12.2025
- Lead and support team operations, ensure fast, high-quality service, manage cash and inventory, and maintain a positive, efficient, and customer-focused environment
- Trained new staff on operational procedures and customer engagement techniques.
- Developed staff schedules to optimize coverage during peak business hours.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
Attic Salt
10.2023 - 09.2025
- Led team in delivering exceptional customer service and maintaining store standards.
- Managed inventory levels and ensured timely replenishment of supplies.
Barista
Dutch Bros Coffee
04.2023 - 09.2024
- Built strong and lasting relationships with customers on the daily basis while providing excellent customer service and rapid efficiency. Worked in high pressure situations due to large volume clientele and still remained level headed and efficient.
Personal Shopper
Walmart Grocery SuperCenter
12.2021 - 08.2022
- Provided quality customer service while efficiently preparing and dispensing grocery pick up orders. Assisted in providing satisfactory service in customer questions and complaints.
Private Client
Caregiver
01.2018 - 12.2021
- Worked with elderly patients in need of assistance with errands and personal care.
Shift Manager
Saigon Flavor Vietnamese Cuisine
10.2018 - 06.2021
- Delegated accommodating and productive work tasks to team, while providing quick and courteous customer service. Addressed and resolved customer conflicts. Single handedly provided table service due to short staff, yet provided friendly service. Scheduled numerous reservations, deliveries, and handled finances.
Education
Psychology Major
Arizona State University
12.2025
Diploma - undefined
Walden Grove High School
05.2022
Skills
- Workforce coordination
- Program Oversight
- Satisfactory Customer Service
- Courteous Telephone Etiquette
- Critical Thinking
- Efficient Time and Organization Management
- First Aid/CPR
- Sales Expertise
- Guest Relations Management
- Hospitality Service Expertise
- Adobe Premier Certified
- Flexible Schedule
Accomplishments
- Exceeding Expectations Scholarship
- Honor Roll Student 2009-Current
- Arizona Merit Scholar
- SUSD Scholar
- Student Body Vice President
- Link Leader
- Carondelet Medical Clinic Volunteer
Certification
CPR/BLS, Pima Medical Institute — Certification April 2020
LANGUAGES
Fluent in Spanish
Timeline
Events Co-ordinator
Quail Creek Robson Communities
02.2025 - 12.2025
Assistant Manager
7 Brew Coffee
02.2025 - 12.2025
Assistant Manager
Attic Salt
10.2023 - 09.2025
Barista
Dutch Bros Coffee
04.2023 - 09.2024
Personal Shopper
Walmart Grocery SuperCenter
12.2021 - 08.2022
Shift Manager
Saigon Flavor Vietnamese Cuisine
10.2018 - 06.2021
Private Client
Spanish Tutor
01.2018 - Current
Private Client
Caregiver
01.2018 - 12.2021
Diploma - undefined
Walden Grove High School
Psychology Major
Arizona State University