DIANE GOODLOCK
Mooresville,NC
Summary
I have an impressive track record of over 27 years, excelling in phone communications and payroll processing, ensuring seamless office operations. Demonstrates strong data entry and customer service skills, with a keen eye for detail and exceptional organizational abilities. Dedicated to enhancing client satisfaction through professional communication and efficient front desk management, while maintaining precise financial records and supporting uninterrupted operations.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
10
10
years of professional experience
Work History
Secretary/Receptionist (Director of First Impressions)
Crown Lift Trucks
07.1997
- Manage phone communications, ensuring efficient information flow and support.
- Process payroll accurately, contributing to smooth financial operations.
- Reconcile credit card statements, maintaining precise financial records.
- Assign GL codes for purchases, streamlining accounting processes.
- Distribute company invoices, ensuring timely billing and payment.
- Efficiently manage front desk operations, enhancing client satisfaction through prompt service and professional communication.
- Order office supplies
- Monitored and maintained office equipment, ensuring all resources are functional, reducing downtime and supporting uninterrupted operations.
Cashier
Bed Bath and Beyond
11.2012 - 11.2022
- Processed transactions swiftly, enhancing customer satisfaction and reducing wait times.
- Managed cash register with accuracy, maintaining error-free transactions and balanced records.
- Collaborated with team to improve checkout efficiency, contributing to a seamless shopping experience.
- Worked closely with team to streamline daily operations, fostering a positive work environment and improving overall store performance.
- Accurately handled cash and card transactions, reducing errors and balancing registers to ensure financial accuracy and integrity.
Education
High School Diploma -
Addison High School
AddisonSkills
- Data entry proficiency
- Customer service expertise
- Proficient keyboarding skills
- Efficient appointment management
- Document organization
- Client support
- Strong work ethic
- Emotional strength
- Cash management
- Proficient in multi-line phone systems
- Inventory replenishment
- Payroll administration
- Supply ordering
- Mail management
- Inventory purchasing
- Professional phone communication
- Vendor relations skills
Timeline
Cashier
Bed Bath and Beyond
11.2012 - 11.2022
Secretary/Receptionist (Director of First Impressions)
Crown Lift Trucks
07.1997
High School Diploma -
Addison High School
Similar Profiles
Jacob FarberJacob Farber
Assembly Worker at Crown Lift TrucksAssembly Worker at Crown Lift Trucks
Justin D. StephensJustin D. Stephens
Field Service Techinician at Crown Lift TrucksField Service Techinician at Crown Lift Trucks
Louis RamosLouis Ramos
Technician at Crown Lift TrucksTechnician at Crown Lift Trucks
Michelle MortimerMichelle Mortimer
Manufacturing Assembly Technician at Crown Lift TrucksManufacturing Assembly Technician at Crown Lift Trucks
Tylik OdomTylik Odom
Unloader/Powder Coat Painter at KewauneeUnloader/Powder Coat Painter at Kewaunee