Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
25
25
years of professional experience
Work History
Student Services Technician
Southeastern Technical College
10.2023 - Current
Answers high-volume phone calls promptly, and directs incoming calls to the correct offices.
Greets incoming visitors and students professionally and provides friendly, knowledgeable assistance.
Keeps reception area clean and neat to give visitors a positive first impression.
Provides clerical support to company employees by copying, faxing, and filing documents.
Assists with mailing student acceptance letters.
Logs acceptance letters into Extender.
Occupancy Clerk
Lyons Housing Authority
07.2021 - 10.2023
Assisting public with applications for housing, performing background checks, and organizing files pertaining to housing authority standards.
Interacted with customers by phone, email, or in person to provide information.
Maintained filing system and organized customer documents for easy retrieval of information.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Purchased and maintained office supplies.
Maintained all clients files (past and present) as well as all Work Orders in SACS Housing Software.
Special Education Paraprofessional
Vidalia City Schools – JD Dickerson
02.2018 - 07.2021
Oversaw class of students in absence of instructor.
Maintained positive attitude and affirmatively communicated with each student.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Office Assistant / Media Specialist
Calvary on Aimwell in Vidalia
01.2000 - 01.2018
Managed multiple projects in a fast paced environment
Offered diverse clerical support to office team members
Oversaw correspondence & scheduled appointments
Planned and managed project events
Education
High School Diploma -
Trinity Christian Academy
2 years - undefined
Bob Jones University
Skills
Proficient with Microsoft Office to include Word, Excel, PowerPoint and Outlook
Proficient with Mac & PC
Preparing & Maintaining Files
Skilled in public & interpersonal relations
Skilled in oral & written communications
File Maintenance
Customer Satisfaction
Telephone Etiquette
Schedule and calendar management
Leadership Experience
Participated in 3 breast cancer walks raising $7,500 for Susan G Komen and It’s the Journey. Partnered with a local group that was awarded $50,000 to provide mammograms for uninsured Toombs County citizens.