Diane Guzman
Compton,CA
Summary
Detail-oriented and highly organized professional with experience in administrative support, case auditing, and document management. Proven ability to analyze information, meet deadlines, and maintain accuracy in fast-paced environments. Strong communication, problem-solving, and organizational skills with a commitment to delivering high-quality work. Adaptable team player with a track record of managing multiple priorities while ensuring efficiency and compliance.
Overview
4
4
years of professional experience
Work History
Legal Assistant
The Law Offices of Jacob Emrani
07.2021 - Current
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Increased productivity by anticipating attorney needs and providing proactive support in various administrative tasks.
- Expedited case preparation by organizing and maintaining comprehensive electronic filing systems for easy retrieval.
- Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
- Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.
- Audited personal injury case files to ensure all required documentation was collected and organized prior to sending demand packages.
- Verified presence and accuracy of critical documents such as medical records, billing statements, insurance correspondence, and police reports.
- Collaborated with case managers and attorneys to identify and resolve documentation gaps or inconsistencies to avoid delays in case progression.
- Maintained a systematic tracking process to monitor document status and ensure timely demand preparation.
- Ensured compliance with internal standards and legal timelines by proactively reviewing and updating case files.
- Contributed to improved workflow efficiency by flagging missing or outdated records and prompting timely follow-ups.
Federal NYTD Reviewer
Children's Bureau
03.2024 - Current
- Participate in all pre-onsite planning calls and review relevant documentation to ensure thorough preparation for state assessments.
- Observe and analyze state-provided system demonstrations and survey methodologies, focusing on service delivery accuracy in foster care.
- Conduct comprehensive case record reviews to assess the appropriateness of services provided to young people in foster care, and present findings during case debriefings.
- Support the post-onsite phase by assisting in the review and finalization of the NYTD Review Final Report, including findings and recommendations.
- Submit detailed notes from interviews and focus groups, and participate in follow-up calls and improvement planning as required.
Opioid Affected Youth Initiative Board Member
Office of Juvenile Justice and Delinquency Prevent
03.2024 - Current
- Collaborate with diverse stakeholders to promote resources and strategies for youth affected by opioid misuse, focusing on policy development, community outreach, and advocacy.
- Provide input on program development to ensure that initiatives address the unique needs of vulnerable populations, particularly youth affected by substance use and trauma.
- Lead initiatives to increase awareness of OAYI's impact through social media campaigns, newsletters, and community engagement efforts.
- Assist in the evaluation and development of strategies aimed at improving youth support systems, including training and technical assistance for service providers.
- Participate in national conversations on substance use, juvenile justice, and child welfare through virtual and in-person events, including advisory board meetings and policy discussions.
Council Member
National Foster Youth & Alumni Policy Council
06.2024 - Current
- Advocate for policy reform and improvements to the child welfare system, with a focus on outcomes for foster youth and alumni.
- Collaborate with national leaders, policymakers, and organizations to shape legislative agendas that address the unique challenges faced by foster youth, including education, housing, and mental health support.
- Share lived experience to provide insights and recommendations for policies that promote equity, safety, and success for foster youth.
- Contribute to national efforts to improve foster care and transition planning for youth aging out of the system, ensuring that their voices are heard in policy decision-making.
- Participate in strategic discussions, conferences, and panel presentations to elevate the experiences of foster youth at the national level.
CARES AMBASSADOR
Center For The Study Of Social Policy
05.2021 - Current
- Identify structural challenges for youth transitioning out of foster care by investigating qualitative tool and analysis to understand how communities are organizes to support youth aging out of the system. This includes examining theories, policies, initiatives, and accountability mechanisms.
- Create national racist and intersectional policy agenda, centered through lived in experience and prioritize the needs of current youth and former youth of the child welfare system.
STUDENT PROFESSIONAL WORKER
Los Angeles Superior Court
09.2021 - 08.2022
- Performed telephone receptionist duties; referred public to appropriate court staff; answered routine questions regarding court procedures and rules and explained court procedures, fees, fines and other processes and requirements.
- Received requests for and pulled court records and documents; retrieved files and assembled documents for use by courtroom staff; access databases and court case management systems to retrieve information.
- Opened, sorted and distributed mail; sent and delivered faxes; photocopied files and documents; prepared and distributed mail.
Youth Justice Fellow
Evident Change
10.2022 - 10.2023
- Collaborate with a multidisciplinary team to advance juvenile justice reform, focusing on addressing the needs of Commercially Sexually Exploited Children (CSEC) within the justice system.
- Conduct research and analysis on policy and practices impacting CSEC youth, proposing evidence-based recommendations to improve their treatment and support in juvenile justice settings.
- Advocate for alternatives to detention for CSEC youth, emphasizing trauma-informed care and restorative justice practices that prioritize healing over punishment.
- Develop and contribute to reports, white papers, and advocacy materials that highlight the unique vulnerabilities of CSEC youth and the systemic changes needed to protect them.
- Engage with local and national stakeholders, including legal professionals, service providers, and community organizations, to build collaborative approaches to CSEC prevention, intervention, and recovery.
- Provide a youth-centered perspective on the intersectionality of trauma, exploitation, and the juvenile justice system to inform policy discussions and initiatives at the national level.
Education
Master of Arts - Negotiation, Conflict Resolution And Peacebuilding
California State University of Dominguez Hills
Bachelor of Arts - Political Science
California State University of Channel Islands
Skills
- Case Auditing
- Document Review
- File Management
- Attention to Detail
- Time Management
- Organization
- Case Tracking
- Quality Assurance
Timeline
Council Member
National Foster Youth & Alumni Policy Council
06.2024 - Current
Federal NYTD Reviewer
Children's Bureau
03.2024 - Current
Opioid Affected Youth Initiative Board Member
Office of Juvenile Justice and Delinquency Prevent
03.2024 - Current
Youth Justice Fellow
Evident Change
10.2022 - 10.2023
STUDENT PROFESSIONAL WORKER
Los Angeles Superior Court
09.2021 - 08.2022
Legal Assistant
The Law Offices of Jacob Emrani
07.2021 - Current
CARES AMBASSADOR
Center For The Study Of Social Policy
05.2021 - Current
Bachelor of Arts - Political Science
California State University of Channel Islands
Master of Arts - Negotiation, Conflict Resolution And Peacebuilding
California State University of Dominguez Hills
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