Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Diane Hahn (Gulino)

LAVALLETTE,NJ

Summary

Dynamic small business owner with a proven track record at She Shells Sweets, excelling in operations management and business development. Achieved consistent growth through strategic planning and exceptional customer service. Skilled in vendor relations and employee development, fostering a motivated team to enhance productivity and drive brand success.

Overview

9
9
years of professional experience

Work History

Small Business Owner

She Shells Sweats
02.2022 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Designed promotional materials to increase brand awareness in local community.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Payroll Manager

The Crabs Claw Inn.
10.2016 - 11.2024
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Responded to employee inquiries to provide assistance with payroll-related questions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Reviewed time records for [Number] employees to verify accuracy of information.
  • Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
  • Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
  • Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Processed payroll garnishments such as tax liens and child support.
  • Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
  • Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
  • Resolved complex payroll issues, restoring trust and confidence among employees.
  • Updated payroll policies to reflect changes in legislation, maintaining compliance and mitigating risks.
  • Complied with established internal controls and policies.

Education

High School Diploma -

Point Beach High School
Point Pleasant, NJ
06-1992

Skills

  • Small business operations
  • Planning and execution
  • Operations management
  • Vendor relations
  • Business development
  • Business marketing
  • Business growth and retention
  • Project management
  • New business launch
  • Staff hiring
  • Negotiation
  • Payroll administration
  • Opportunity identification
  • Employee development
  • New market research
  • Entrepreneurial leadership
  • Customer service
  • Decision-making
  • Relationship building

Accomplishments

  • Resolved product issue through consumer testing.

Timeline

Small Business Owner

She Shells Sweats
02.2022 - Current

Payroll Manager

The Crabs Claw Inn.
10.2016 - 11.2024

High School Diploma -

Point Beach High School
Diane Hahn (Gulino)