Diane Hansen
Pomona,CA
Summary
With a robust background at the Pasadena Police Department, I excel in community engagement and crime prevention, leveraging investigative skills and adaptability to enhance safety and efficiency. Achievements include pioneering technology use for case resolution and fostering significant community-police relations, demonstrating exceptional leadership and communication.
Professional with strong law enforcement background, prepared for leadership roles. Adept at team collaboration, ensuring operational efficiency and achieving results. Skilled in conflict resolution, strategic planning, and personnel management. Reliable, adaptable, and focused on maintaining high standards in ever-changing environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
26
26
years of professional experience
Work History
Police Supervisor
Pasadena Police Department
06.1988 - 12.2013
- Assessed crime data regularly to identify patterns or trends that required targeted intervention from law enforcement resources.
- Established collaborative relationships with local businesses and organizations for increased community engagement and safety.
- Evaluated officer performance on a regular basis, identifying areas for improvement and providing constructive feedback.
- Implemented innovative technology solutions to enhance officers'' ability to gather evidence and solve cases more effectively.
- Developed and maintained positive relationships with community members.
- Answered emergency calls for help from citizens and business owners.
- Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.
Community Service Officer
Pasadena Police Department
10.2001 - 05.2006
- Assisted in enforcing local ordinances such as noise complaints or animal control issues, liaising with appropriate authorities when necessary.
- Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
- Promoted positive community relations by attending various events as a representative of the police department.
- Responded to and processed found property calls, logging details and filing required reports for further action.
- Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
- Streamlined communication within the department by utilizing computer-aided dispatch systems to relay information efficiently between units.
- Ensured accurate documentation and reporting by maintaining detailed records of all incidents encountered during shifts.
- Enhanced community safety by conducting regular foot and vehicle patrols.
- Managed administrative tasks effectively, ensuring proper record-keeping, data entry, filing, and report writing were completed accurately and promptly.
- Prepared accurate and thorough burglary and theft reports.
- Assisted police officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses.
- Assisted in reducing neighborhood crime rates by establishing strong relationships with residents and local businesses.
- Coordinated with social service agencies to connect individuals in need with relevant resources and support.
- Improved public awareness of crime prevention through organizing and leading informative workshops.
- Promoted child safety through creation and delivery of educational programs at schools and community centers.
- Responded to non-emergency calls for service, providing timely assistance and support to community members.
- Facilitated smoother traffic flow during public events by directing vehicles and pedestrians, ensuring safety and orderliness.
- Fostered positive relationships with local businesses by addressing their security concerns and providing tailored advice.
- Enhanced operational efficiency by maintaining and updating departmental databases and records.
- Enhanced public awareness on crime prevention with informative workshops, significantly reducing local crime rates.
Education
High School Diploma -
San Gabriel High School
San Gabriel, Ca06-1972
Skills
- Community engagement
- Crime prevention
- Investigative skills
- Workload balancing
- Computer-aided dispatch
- Performance appraisals
- Police reports
- Personnel supervision
- Investigative techniques
- Teamwork
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Physical fitness
- Task prioritization
- Self motivation
- Professionalism
- Incident reporting
- Time management abilities
- Written communication
- Personnel management
Timeline
Community Service Officer
Pasadena Police Department
10.2001 - 05.2006
Police Supervisor
Pasadena Police Department
06.1988 - 12.2013
High School Diploma -
San Gabriel High School
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