Diane Harris
Long Beach,NY
Summary
Caring and diligent transportation worker adept at keeping passengers safe and secure. Knowledgeable about regulatory requirements, emergency response and behavior management strategies. Bringing 12 years of related experience and the desire to make a positive impact on students.
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
26
26
years of professional experience
Work History
BUS MONITOR
LONG BEACH PUBLIC SCHOOLS
10.2011 - Current
- Provide exceptional observation skills
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Secured special seats and restraint devices used by students.
- Kept student personal and medical information in strictest confidence.
- Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
- Responded to medical crises and behavioral problems to maintain safe travel.
DRIVER
GRAND REHABILITATION NURSING HOME
03.2019 - 01.2020
- Transporting nursing home patients and family members to and from facilities.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
ACCOUNTS REPRESENTATIVE
Mount Sinai South Nassau Hospital
10.2011 - 04.2012
- Management of sensitive/confidential patient documents
- Operation office equitment
- Handled multiple tasks simultaneously.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Supported customer satisfaction through regular follow-up and communication.
- Processed client payments and updated accounts.
- Kept detailed records of customer interactions for optimal traceability.
- Responded to customer inquiries and provided detailed account information.
DATA ENTRY SPECIALIST
ChemRx
08.2008 - 11.2009
- knowledge of Microsoft Word, Excel and PowerPoint
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Ability to adapt to changes in workload
- Organizational skills and file management.
FILE MANAGER
LANCER INSURANCE
01.1998 - 06.2005
- Assessment of all incoming mail and paperwork
- Daily importing /exporting of insurance records
- Exceptional customer service skills
- Maintain a clean workspace
- Ability to work independently and or with others.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Compiled, sorted and filed high volume of documents.
Education
Long Beach High School
Lido Beach, NYNo Degree - Accounting And Business Management
Nassau Community College
Garden City, NYSkills
- Great team worker
- Organized
- Active Learning
- Driver Assistance
- Quick learner
- Observant and careful
- Passenger Monitoring
- Reading Comprehension
Timeline
DRIVER
GRAND REHABILITATION NURSING HOME
03.2019 - 01.2020
ACCOUNTS REPRESENTATIVE
Mount Sinai South Nassau Hospital
10.2011 - 04.2012
BUS MONITOR
LONG BEACH PUBLIC SCHOOLS
10.2011 - Current
DATA ENTRY SPECIALIST
ChemRx
08.2008 - 11.2009
FILE MANAGER
LANCER INSURANCE
01.1998 - 06.2005
Long Beach High School
No Degree - Accounting And Business Management
Nassau Community College
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