Diane Hayes
Troy,NY
Summary
Experienced Certified Occupational Therapy Assistant with two decades at A Child's Place At Unity House, excelling in fine motor and sensory processing skill enhancement. Achieved high levels of client satisfaction through superior service at Eddy Memorial Geriatric Center. Valued for adaptability, strong communication, and a dedicated work ethic. Aiming to leverage skills in a collaborative environment to meet and exceed organizational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Certified Occupational Therapy Assistant
A Child's Place At Unity House
Troy, NY
07.1998 - Current
- Provide direct therapy services in pre-school and home environments to advance developmental skills.
- Assess fine motor, visual perception, and sensory processing improvements for student success.
- Collect data and strategize plans to achieve IEP goals/objectives efficiently.
- Record daily logs and generate comprehensive quarterly and annual reports.
- Promote positive relationships with students and families via effective communication.
- Collaborates with team of professionals to develop strategies for improving the quality of life for students.
- Instructs staff and families on therapeutic methods and home-based exercises.
- Advocate for student rights and access to essential services.
Receptionist
Eddy Memorial Geriatric Center
Troy, New York
09.2021 - 03.2025
- Facilitated exceptional visitor experiences through warm welcomes and attentive service.
- Optimized operations by managing daily staff calendars efficiently in Excel.
- Timely responses to inquiries ensured friendly customer assistance.
- Performed administrative tasks, including filing documents and duplicating materials.
Education
Associate of Science - Occupational Therapy Assistant
Maria College
NY05.1998
Bachelor of Arts - Creative Arts in Therapy
Russell Sage College
NY05.1994
Skills
- Adaptability and flexibility
- Client advocacy
- Administrative support
- Interpersonal communication
- Responsibility
- Time management
- Active listening
Certification
- COTA - Certified Occupational Therapy Assistant, NBCOT, 1998-2027
- New York State License - Occupational Therapy Assistant, 1998-2028
Timeline
Receptionist
Eddy Memorial Geriatric Center
09.2021 - 03.2025
Certified Occupational Therapy Assistant
A Child's Place At Unity House
07.1998 - Current
Associate of Science - Occupational Therapy Assistant
Maria College
Bachelor of Arts - Creative Arts in Therapy
Russell Sage College
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