Diane Hermosa

• Delivered speeches and attended industry conferences to promote company image and engage with .healthcare revenue cycle workers to deliver value of membership.
• Maintained effective communication channels with all stakeholders involved in the organization's activities.
• Managed every day operations of the Chapter and Board of Directors to fulfill the bylaws of the National AAHAM Chapter and serve members with education opportunities and certification.

• Conducted research on potential markets and gathered competitive intelligence to inform decision-making processes.
• Market and sell healthcare services from front-end registration tools through collection of insurance and private-pay balances.
• Chargemaster, revenue integrity, registration, billing, propensity to pay, payment plans and more tools included,
• Employers include WebMD/Emdeon, Craneware, The Outsource Group, Rash Curtis and Associates, GetixHealth and TSI Health.

• Recruited, trained, supervised, evaluated and mentored staff members.
• Led cross-functional teams to drive project completion within budget and deadlines.
• Implemented new technologies to streamline processes and enhance productivity.
• Negotiated agreements with external partners such as contractors or consultants.
• Registration, Scheduling, Communications, Clinic Business Office, Hospital Business Office, Managed Care, Denial Management, Nurse Auditors, Prison patient accounting, presentations to County Board of Directors.

• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Analyzed financial data to identify opportunities for cost savings or revenue growth.
• Maintained compliance with industry regulations and organizational policies.
• Led Revenue Cycle teams for multiple hospitals, womens center and surgery centers.

• Collaborated with senior leadership to set long-term objectives for the company.
• Staffed and managed all revenue cycle operations for 2 hospital locations.
• Converted hospital AR system from Patcom to McKesson.
• Merged hospital in Denton TX into our McKinney location

• Determined staffing requirements, interviewing, hiring and training new employees.
• Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
• Managed all Revenue Cycle areas

• Managed Revenue Cycle operations

Managed all areas of revenue cycle

• Managed Revenue Cycle Operations