DIANE HERNANDEZ
LA PORTE
Summary
Dynamic professional with extensive experience at Bacliff MUD, excelling in data entry and customer service. Proven ability to enhance office organization and maintain accurate records, ensuring efficient operations. Recognized for effectively managing communications and fostering a welcoming environment, contributing to overall team success. Proficient in Microsoft Office and adept at multitasking.
Overview
18
18
years of professional experience
Work History
OFFICE CLERK
BACLIFF MUD
BACLIFF
08.2023 - Current
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Answered telephones, directed calls, and took messages.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Received payments from customers via cash or credit card transactions.
RESIDENT SERVICE COORDINATOR
Portfolio Resident Services
BAYTOWN
03.2022 - 07.2025
- Created a safe environment for all residents while encouraging independence.
- Assisted in organizing activities to engage and stimulate resident's minds.
- Kept program on-track with well-coordinated activity schedules and parent communications.
- Maintained accurate records of attendance and participation in program activities.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Monitored participant behavior during activities to ensure safety was maintained at all times.
PHLEBOTOMIST/MEDICAL ASSISTANT
DR. KASHIF H. ANSARI
BAYTOWN
01.2008 - 03.2012
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained a clean, safe, and organized work environment.
- Processed samples accurately and efficiently.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Entered patient information and test orders into computer systems accurately.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
Education
Associate of Science - Health Sciences
San Jacinto College
Pasadena, TX12-2018
Skills
- Data entry
- Document management
- Office organization
- Customer service
- Mail handling
- Basic bookkeeping
- Communication skills
- Microsoft Office
- Maintaining records
Timeline
OFFICE CLERK
BACLIFF MUD
08.2023 - Current
RESIDENT SERVICE COORDINATOR
Portfolio Resident Services
03.2022 - 07.2025
PHLEBOTOMIST/MEDICAL ASSISTANT
DR. KASHIF H. ANSARI
01.2008 - 03.2012
Associate of Science - Health Sciences
San Jacinto College
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