Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Diane Jenkins

Crawfordsville,IN

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

22
22
years of professional experience

Work History

Team Lead

Amerisource Bergen Drug
05.2018 - Current
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Held weekly team meetings to inform team members on company news and updates.

Account Manager

American Rentals
08.2016 - 01.2018
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Achieved or exceeded company-defined sales quotas.
  • Quoted prices, credit terms and other bid specifications.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Office Manager

Morse Family Dentistry
05.2001 - 08.2010
  • Managed front desk maintenance of client records and lab data.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Crawfordsville Sr High School
Crawfordsville, IN
06.1995

Skills

  • Accounts Payable and Receivable
  • Team Monitoring
  • Communication
  • Invoice Verification
  • Continuous Improvement Process
  • Team Member Motivation
  • Quality Control
  • Insurance Requirements
  • Workplace Safety

Timeline

Team Lead

Amerisource Bergen Drug
05.2018 - Current

Account Manager

American Rentals
08.2016 - 01.2018

Office Manager

Morse Family Dentistry
05.2001 - 08.2010

High School Diploma -

Crawfordsville Sr High School
Diane Jenkins