Diane Jensen

Germantown

Summary

Detail-oriented administrative support professional with over 10 years of experience, excellent interpersonal skills, and customer service skills. Efficient at managing priorities, and resolving problems to ensure smooth procedures. Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations.

Overview

years of professional experience

Work History

P-3 Secretary / Administrative Assistant

BUTLER COUNTY EDUCATIONAL SERVICE CENTER

Hamilton

06.2015 - Current

Maintained organized filing system for paper and electronic documents.
Coordinated schedules for administrative staff and supported daily operational needs.
Tracked documentation including calendars, mileage, and meeting sign-in sheets.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Managed multiple calendars and contacts using Google applications.
Scheduled interviews and prepared packets efficiently.
Operated all office equipment to ensure smooth workflow.
Ordered supplies while adhering to purchasing processes and budget constraints. Placed order with vendors when necessary.
Coordinated conferences and arranged travel logistics for hotel, airfare, and ground transportation.
Ran daily mail distribution and organized files, developed spreadsheets, faxed reports, and scanned documents.
Proofread documents before submission; corrected any errors found in grammar or punctuation.
Assisted with special projects or tasks related to departmental functions upon request.
Submit, track, and ensure all Board items are submitted. Attend monthly prep meetings and monthly Board meetings.
Create, update, tally spreadsheet for retention supply orders; total all orders and needs and purchase required supplies
Submit spreadsheets to DCY quarterly, and follow up with the requested information and receipts for billing.
Submit, track, and ensure all Board items are submitted. Attend monthly prep meetings and monthly Board meetings.

TEAM COORDINATOR

HEARTLAND HOME HEALTHCARE & HOSPICE

06.2003 - 06.2006

Processing of weekly payroll
Tracking and entering of physician’s orders
Entering OASIS, Re-certifications, and Discharge paperwork
Processing plans of care for each patient
Maintain patient files
Generating weekly reports
Assist in answering, screening and directing incoming phone calls
Greet and direct visitors to appropriate person
Lead weekly orientation for new hires

ADMINISTRATIVE ASSISTANT

Altick & Corwin Co. LPA

Dayton

09.1993 - 01.1998

Assisted office manager in coordinating administrative tasks and streamlining daily operations.
Managed office supplies inventory, including letterhead, copier paper, writing utensils, and note pads.
Processed incoming and outgoing mail to ensure timely correspondence.
Handled bi-weekly payroll processing ensuring accuracy and compliance.

RECEPTIONIST

ALTICK & CORWIN CO L.P.A. DAYTON, OH

DAYTON

10.1993 - 01.1998

Answered multi line telephone system, and routing to voice mail
Greeted clients, and directed to appropriate attorney
Entered Attorneys time for billing purposes
Maintained office equipment
Assisted staff as necessary
Scheduled conference rooms

Education

High School -

VALLEY VIEW HIGH SCHOOL

06.1992

Skills

Attention to detail
Proficiency with Microsoft Office and Google
Ability to multitask, problem-solve, and prioritize
Team player
Maintain confidentiality and work with discretion

Organizing and planning
Problem solving, critical thinking
Able to work independently
Excellent customer service
Oral and written communication

References

References available upon request.

Timeline