Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Certification
References
Personal Information
Timeline
Generic

Diane J. Fellenz

Ocean

Summary

Dynamic Project Manager with extensive experience at Ernst & Young LLP, adept at leading cross-functional teams to deliver projects on time and within budget. Skilled in Agile methodologies and stakeholder management, I excel in driving project success and fostering collaboration, ensuring high-quality deliverables that align with business objectives.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Project Manager

Ernst & Young LLP (EY)
Secaucus
01.2008 - 01.2023
  • Defined project scope, objectives, deliverables, and success criteria in collaboration with stakeholders
  • Defined and achieved project goals in collaboration with stakeholders
  • Led cross-functional teams to deliver projects on time and within budget
  • Established project budgets and secured necessary approvals
  • Developed and maintained comprehensive project documentation
  • Managed risks and proactively addressed issues to prevent project delays
  • Developed detailed project plans, schedules, and resource allocation strategies
  • Assigned tasks, set expectations, and monitored team performance to ensure goals were met
  • Fostered a collaborative and motivated team environment
  • Managed day-to-day project activities, ensuring adherence to timelines and budgets
  • Monitored project milestones and adapted plans to ensure timely delivery
  • Served as the primary point of contact for project stakeholders
  • Provided regular updates on project status, challenges, and achievements
  • Facilitated meetings and presentations to ensure transparency and alignment
  • Ensured project deliverables met quality standards and aligned with business requirements
  • Conducted testing, validation, and post-implementation reviews
  • Documented lessons learned to improve future project processes
  • Ensured compliance with company policies, industry standards, and regulatory requirements

Assistant Director

Ernst & Young LLP (EY)
Lyndhurst
09.1998 - 12.2007
  • Administered updates and patches for PeopleSoft to guarantee compliance.
  • Executed comprehensive testing to confirm accuracy of modifications.
  • Optimized system workflows to align with organizational needs.
  • Coordinated with HR, Payroll, and IT teams to specify business needs.
  • Converted business requirements into functional specifications.
  • Delivered continuous support to PeopleSoft Payroll modules.
  • Executed timely resolutions to maintain smooth system operations.
  • Generated and updated queries to aid in decision-making.
  • Facilitated user training sessions with Peoplesoft for Payroll team.

Systems Analyst

J. M. Huber Corporation
Edison
01.1987 - 01.1998
  • Analyze business requirements and translate them into technical specifications for PeopleSoft applications
  • Configured, and tested PeopleSoft modules
  • Developed customizations, integrations, and reports
  • Supported the implementation of new PeopleSoft features
  • Performed system patches and updates while ensuring minimal disruption to users
  • Monitored and resolved system issues, including data discrepancies, performance bottlenecks, and user access problems
  • Provided end-user support, including troubleshooting and guidance for PeopleSoft-related queries
  • Developed and executed test plans for system changes and upgrades
  • Created and maintained system documentation, including workflows, technical specs, and user manuals
  • Collaborated with stakeholders to define project scope, timelines, and deliverables
  • Worked closely with business users, IT teams, and external vendors to gather requirements and deliver solutions
  • Served as a liaison between technical teams and business units

Information Center Manager

J. M. Huber Corporation
Edison
01.1986 - 01.1987
  • Oversaw daily activities of the information center, maintaining operational efficiency.
  • Designed, executed, and upheld policies for center operations.
  • Created educational materials for word processing, spreadsheet, and presentation software.
  • Updated and organized information across digital and physical formats.
  • Worked with IT teams to maintain secure, functional, and up-to-date systems and databases.
  • Directed budget allocation to meet center needs.
  • Hired and mentored team members to enhance productivity.
  • Assessed team performance and delivered constructive feedback.
  • Handled inquiries as the main point of contact, delivering prompt responses.
  • Created corporate help desk for addressing user issues with approved software and hardware.
  • Designed improvements for user engagement and satisfaction.
  • Implemented outreach programs to raise awareness of the center's services.
  • Identified areas needing enhancement through analysis.
  • Generated and delivered frequent reports on center performance.
  • Devised and executed strategic goals tailored to organizational aims.
  • Monitored industry trends to maintain center competitiveness.

Information Center Manager

Rickel Home Centers
S. Plainfield
01.1985 - 01.1986
  • Managed the daily operations of the information center, ensuring efficiency and compliance with organizational standards
  • Developed, implemented, and maintained policies, procedures, and guidelines for center operations
  • Developed user training programs for word processing and spreadsheet training
  • Maintained and updated information resources, including digital and physical assets
  • Collaborated with IT teams to ensure systems and databases are secure, functional, and current
  • Manage budgets and allocate resources effectively to meet center needs
  • Recruited, trained, and supervised staff, fostering a collaborative and efficient work environment
  • Monitored team performance, provided feedback, and supported professional development
  • Served as the primary point of contact for inquiries, ensuring timely and accurate responses
  • Developed strategies to enhance user engagement and satisfaction
  • Conducted outreach initiatives to promote the center's services
  • Analyzed data to monitor trends, measure performance, and identify areas for improvement
  • Prepared and presented regular reports on center activities and achievements
  • Developed and implemented short- and long-term goals to align with organizational objectives
  • Kept informed about industry trends and advancements to ensure the center remained innovative and competitive

Information Center Manager

GPU/Jersey Central Power & Light
Morristown
06.1982 - 01.1985
  • Ensured smooth daily operations at the information center, adhering to established protocols.
  • Created, deployed, and upheld policies for center operations.
  • Kept information resources up to date, both digital and physical.
  • Directed resource allocation and budgeting to fulfill operational requirements.
  • Recruited and trained staff, enhancing team collaboration.
  • Managed team performance and offered constructive feedback.
  • Acted as main liaison for handling inquiries, delivering prompt resolutions.
  • Created initiatives to boost user interaction.
  • Organized outreach programs to enhance awareness of the center's services.
  • Generated recurring reports detailing center operations and accomplishments.
  • Established strategic goals to align with organizational objectives.
  • Stayed updated on industry trends and advancements to maintain the center's competitiveness.

HR Specialist and College Recruiter

Jersey Central Power & Light
Morristown
09.1977 - 06.1982
  • Specialized in recruiting recent graduates from accounting, business, and engineering programs.
  • Participated in College job fairs interviewing candidates for open positions.
  • Designed and launched Internal Promotions program company-wide.

Education

Bachelor of Science - Business Administration

Upsala College
East Orange, NJ
01.1977

Skills

  • Microsoft Project
  • Agile and Waterfall Methodologies
  • Power BI
  • Azure DevOps
  • Microsoft Office Suite including Access, Visio
  • Business Analysis
  • Change Management
  • Stakeholder Management
  • Conflict Resolution
  • Team Leadership
  • Risk Management
  • Project Lifecycle Management
  • PeopleSoft SQR/SQL
  • Project scheduling
  • Budget management
  • Project documentation
  • Cross-functional collaboration
  • Quality assurance
  • Resource allocation
  • Team leadership
  • Effective communication
  • Problem solving
  • Time management
  • Project closure
  • Agile methodology
  • Project development
  • Business analysis

Affiliations

  • Member, Project Management Institute (PMI)
  • Licensed NJ Realtor for 30 years
  • Certified substitute teacher
  • Church Treasurer and Payroll Administrator

Certification

  • SAFe Scrum Master
  • SAFe Practitioner
  • PSI PMP Course completed - certification in progress
  • Certified Substitute Teacher

References

Available upon request.

Personal Information

Title: Project Manager

Timeline

Project Manager

Ernst & Young LLP (EY)
01.2008 - 01.2023

Assistant Director

Ernst & Young LLP (EY)
09.1998 - 12.2007

Systems Analyst

J. M. Huber Corporation
01.1987 - 01.1998

Information Center Manager

J. M. Huber Corporation
01.1986 - 01.1987

Information Center Manager

Rickel Home Centers
01.1985 - 01.1986

Information Center Manager

GPU/Jersey Central Power & Light
06.1982 - 01.1985

HR Specialist and College Recruiter

Jersey Central Power & Light
09.1977 - 06.1982

Bachelor of Science - Business Administration

Upsala College

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Diane J. Fellenz