Diane Johnson
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Certification
Work History
Bartender
Kyllos Seafood Restaurant
Lincoln City, OR
- Mixed and served alcoholic and non-alcoholic beverages according to standard recipes.
- Managed bar tabs accurately while processing cash and credit card transactions.
- Served food to patrons, ensuring timely delivery and quality service.
Bartender
The Hub Pub
Boston, MA
- Managed accurate bar tabs and processed cash and credit card transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Adhered to state regulations regarding serving alcohol responsibly.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Catering Bartender
APD Bartending Service
Boston , MA
- Verified customer identification to ensure compliance with age regulations for alcohol sales.
- Organized bar area by restocking glasses, ice, liquors, and garnishes.
- Created attractive displays by arranging bottles and glasses behind the bar.
- Conducted inventory assessments for bar supplies and liquor bottles.
- Mixed and served beverages to faculty at Tufts University.
Waitstaff
The Concord Inn
Concord, MA
- Gathered feedback from guests regarding food quality and addressed any issues promptly.
- Served food and beverages to patrons, ensuring immediate resolution of order discrepancies.
- Presented wine selections at tables, providing appropriate glasses and pouring for customers.
- Clarified menu options for guests, offering tailored suggestions and processing orders efficiently.
Waitstaff
Cottons Restaurant
Gulf Shores, AL
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Took orders from customers accurately and in a timely manner.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Accurately recorded orders on cash register and point-of-sale system.
Education
Bachelor of Arts - Psychology
Thomas Edison State University
Trenton, NJ04-2013
Skills
- Mixology techniques
- Inventory management
- Cash handling
- Food safety
- Event coordination
- Customer relationship management
Certification
- TIPS
- Serve Safe
- MAST
Timeline
Bartender
Kyllos Seafood Restaurant
Bartender
The Hub Pub
Catering Bartender
APD Bartending Service
Waitstaff
The Concord Inn
Waitstaff
Cottons Restaurant
Bachelor of Arts - Psychology
Thomas Edison State University
Similar Profiles
Shennandoah EdwardsShennandoah Edwards
Chef De Cuisine at Kyllos Seafood & GrillChef De Cuisine at Kyllos Seafood & Grill
Andrew G. HuttoAndrew G. Hutto
Server Assistant at Hank'S Seafood RestaurantServer Assistant at Hank'S Seafood Restaurant
Noah MichalNoah Michal
Busser at Conrads Seafood RestaurantBusser at Conrads Seafood Restaurant
Shaylene WithellShaylene Withell
Bartender at MetropolisBartender at Metropolis
Chloe LacklandChloe Lackland
Bartender at Plucker’s Wing BarBartender at Plucker’s Wing Bar