Hi, I’m
Diane Kain
Frederick,MD
Summary
QUALIFICATION SUMMARY
Experienced Senior Project Manager with 10+ years of experience meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. Demonstrated success leading ambitious business change and technology projects in both structured and unstructured settings: milestone management for on time delivery, within budget and meeting quality expectations. Track record of success with process improvement-focused and client facing projects from design through to long-term support.
KEY ACCOMPLISHMENTS
Led a Cross-functional Team through a process improvement project for Technical Transfers reducing the turnaround time from project receipt to delivery from 6 months to 12 weeks. Created tools for an Enterprise Account to manage their program milestones and deliverables strengthening the business relationships. Led a project to digitize lab notebooks which impacted business KPIs. Resulted in reduced errors, improvement in right first time and ultimately impacting turnaround time for project delivery. Developed and delivered technical onboarding program for new hires, driving employee engagement and retention. Onboarded new technology for manufacturing of main product, which resulted in an increase of manufacturing capacity by 100%. LEADERSHIP Mentored and trained employees to develop strategies to help accomplish goals for professional and personal growth. Guided employees to be promoted into Project/Program Management from Technical positions held within the company. As part of the Diversity & Inclusion Committee, managed and organized one of the main activities where all employees would showcase their ethnic background three years in a row. As Corporate Responsibility Council and the Communication Council member contributed to multiple projects such as Office Transformation Communications Committee focusing on organizational changes and fostering an engaging environment to welcome the changes. Mentored and trained other colleagues ensuring knowledge transfer was such they would become an SME within the space I managed for years within a three-month period.
Overview
13
years of professional experience
Work History
Emergent, D Lab and Tech OpsGaithersburg, MD
Senior Project Manager S
04.2023 - Current
Job overview
- Building and leading processes with ways of working that provide a portfolio view of laboratory and technical operations resource needs across all programs; working within PM and cross-functionally to drive strategic decision making and sequencing of efforts
- Supporting the creation, analysis, and decision making of portfolio resource data driving execution of all programs with the appropriate resources
- Identifying, securing, managing, and overseeing subcontractor efforts in advancement of laboratory and technical operations outsourced activities
- Leading Capital Expenditure processes, ensuring efficient, transparent, and timely review and processing of requests and associated budgeting and annual planning for the Science & Development business
- Participating in new project planning as well as integration of new acquisitions such as new laboratory space for future business growth
- Supporting the implementation, use and adherence, and continuous improvement of PM tools, processes, and governance
- Leadership of Science & Development business strategic imperatives and continuous improvement.
LonzaWalkersville, MD
Senior Program Manager
06.2021 - 04.2023
Job overview
- Led project execution after deal closure
- Provided leadership and motivation for multi-disciplinary project teams and held team members accountable to deliver results within an agreed project governance structure to ensure customer satisfaction throughout the life of strategic programs
- Shared customer relationship management with Account Managers and Supply Chain to manage capabilities
- Coach, mentor and discuss with line managers to continuously develop project team members
- Acted as single point of contact for customers with regards to operational questions and ensured each project milestone was delivered in line with the agreed objectives
- Managed project scope, timelines, budget and program profitability together with core project team
- Raised and prepared scope changes to then communicate them to a customer in close collaboration with Account Management creating mid-long term program strategies
- Using an open communication model; accountable for all customer communication, agreeing on milestones and conducting “lessons learned” with the customer, as well as executing decommissioning at the end of contractual activities
- Certified the right and effective internal and external governance are in place
- Additionally managing stakeholders to ensure alignment
- Contributed to the local Sales & Operations meeting, by best-in-class forecasting and demand planning for the given programs.
- Coordinated operations and communications between cross-functional areas resulting in enhanced project delivery by reducing turn around time by 50%.
MilliporeSigma, BioRelianceRockville, MD
Supervisor
04.2021 - 06.2021
Job overview
- For the Testing Team my focus was to train, coach and mentor new team members while working on Process Improvement Projects for the Project Support Team
- I had three direct reports and assisted as needed with other team members with account handovers and Sponsor calls when additional support was required
- Projects, responsibilities and accounts were carried over from my previous appointment.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
MilliporeSigma, BioRelianceRockville, MD
Project Manager, Routine Testing
02.2020 - 04.2021
Job overview
- Work closely with Account Management, Operations and Orders Management to address all client needs for their lot release testing, regulatory needs and provide best in class service
- Managing projects that have critical timelines for delivery and keeping the Sponsor informed real-time
- Strengthening customer relationships and experience effectively addressing their needs, proposal review and feedback for execution
- Involved in process improvement project that will digitize procedures currently on paper to maximize our productivity
- Active contributor in Process Improvement Projects that will benefit the business and customers
- Workstream provided me the opportunity to work closely with upper Management at a local and global level.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Led meetings with internal team members, consultants and contractors.
MilliporeSigma, BioRelianceRockville, MD
Project Manager and Supervisor
05.2019 - 02.2020
Job overview
- Assessing business needs and implementing project that will equip the business with sustainable digital solutions
- Working with global department and project stakeholder to reach site goals of digitizing different areas in the business such integrating paper batch records into the sites LIMS system
- Coordinating resources amongst laboratory, quality, validation and core digitization and automation team members to deliver project milestones
- Part of my role included supervisory activities, giving me the opportunity to coach others through professional development and provide feedback on ongoing activities within the team
- I was part of the Managerial Fundamentals Course offered by the business mid 2019 which provided needed tools to Supervise others efficiently
- Completed an internship with the Project Management department where I worked closely with PMO while managing client accounts.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
MilliporeSigma, BioRelianceRockville, MD
Technical Trainer
01.2017 - 05.2019
Job overview
- Developing and delivering core functional training for new hires and existing employees, based on data driven business needs
- Learning Management System (LMS) administrator and assisting with migration to the new HR4YOU learning
- Coordinating new hire on boarding and induction process
- Update of existing training and development of standardized training throughout the business
- Some experience in training software such as Adobe Captivate and Adobe Photoshop
- Experience working cross functionally with department SME’s for training development.
- Assessed employee training needs and developed appropriate manuals and materials.
- Collected information regarding workflows, procedures and schedules to create job-specific training courses.
- Maintained technical expertise by attending workshops and taking educational courses.
- Devised and implemented course updates to answer to changing company needs.
- Assessed training needs through surveys, interviews with employees or focus groups.
NINDS/NIHBethesda, MD
Laboratory Manager/Scientist
02.2016 - 01.2017
Job overview
- Organized and managed a complete laboratory move within two different NIH campuses within the first three months of assignment
- Responsible for laboratory operations; overseeing laboratory consumables, special purchasing, equipment troubleshooting and vendor relationships
- Training, supervising and supporting new and established lab members focusing on lab safety and proper routine laboratory assays
- Mouse colony management; includes genotyping, breeding units and working closely with outside collaborators
- Perform own molecular biology projects focused on characterization of new compounds that could potentially lead to new targeted drug development
- Contributor in ongoing projects for future publications.
CDI NexGen ProteomicsBaltimore, MD
Senior Proteomics Scientist
11.2011 - 02.2016
Job overview
- Transferred from Puerto Rico to Baltimore and initiated first operations in the Baltimore branch, fostering the relationship between Johns Hopkins University scientist and the CDI Puerto Rico
- Team Leader of large scale, high throughput yeast protein purification to suffice the need of CDI’s main product; HuProt human proteome arrays
- Train and supervised three employees, through tech transfer from the Baltimore facility to Puerto Rico
- Responsible for product production and scheduling
- Considered one of the main array SMEs; executed technical projects, providing customers with timelines, deliverables and full reports upon assay completion
- Perform comprehensive process improvement studies optimizing product usage and SOP generation
- Responsible for troubleshooting products, protocols and equipment resulting in business savings
- Traveled to Scotland for new technology onboarding and traveled England as an SME to support one of our main business relationships.
CDI NexGen ProteomicsPuerto Rico, PR
Protein Lab Scientist (Team Leader)/Cell Culture I Laboratory Technician
04.2010 - 10.2011
Job overview
- Joined, Puerto Rico as one of their earlier cell culture lab technicians and was quickly promoted as the Protein Lab Scientist
- Eukaryotic and prokaryotic cell culture maintenance
- Cell preparation for technical assays such as ICC, Western Blot and Nuclear Extractions
- Established efficient protocols for Western Blot, antibody purification, nuclear extractions for immunization purposes and ICC imaging
- Trained and supervised multiple employees for assays such as ICC, WB, Nuclear Extractions, Protein/antibody extractions and SDS-Page
- Established a cost-effective way of high throughput antibody purification, by determining the proper usage of protein G beads versus columns.
Education
Project Management Institute
Project Management Professional Certification: PMP Number 3247135
Johns Hopkins University
Master of Science from Biotechnology, Molecular Targets & Drug Discovery
University of Puerto Rico
Graduate Course Work in Molecular Biology
University of Puerto Rico
Bachelor of Science from Industrial Microbiology
University Overview
Cum Laude
Skills
- TECHNICAL SKILLS
- Lean Six Sigma Yellow Belt
- GxP & Quality Experience
- Microsoft Projects
- Smartsheet
- Domo
- SAP
- LIMS
- Salesforce
- Sharepoint
- Process Improvement
- Training Development
- Adult Training Delivery & Coaching
- Adobe Captivate
- Adobe Photoshop
- Adobe Premier
- Success Factors
- Microsoft Office
- Vyond & SimpleShow
- Antibody and Protein Purification Techniques
- Assay Development
- Manufacturing
- Supply Chain
- Vendor Management
- Project Planning
- Team Leadership
- Team Collaboration
- Documentation and Reporting
- Project Management
- Complex Problem Solving
- Resource Allocation
- Stakeholder Relations
- Verbal and Written Communication
- Customer Relationship Management
- Project Goals and Milestones
- Conflict Resolution
- Planning & Organizing
- Team Management
Accomplishments
- Inflammation Protein SAA2.2 Spontaneously Forms Marginally 2 Stable Amyloid Fibrils at Physiological Temperature”
- Scientific journal: Biochemistry (13:04:13)
- 2012 – “Rapid identification of monospecific monoclonal antibodies using a human proteome microarray”
- Scientific journal: Molecular and cellular Proteomics (O111.016253).
Timeline
Senior Project Manager S
Emergent, D Lab and Tech Ops
04.2023 - Current
Senior Program Manager
Lonza
06.2021 - 04.2023
Supervisor
MilliporeSigma, BioReliance
04.2021 - 06.2021
Project Manager, Routine Testing
MilliporeSigma, BioReliance
02.2020 - 04.2021
Project Manager and Supervisor
MilliporeSigma, BioReliance
05.2019 - 02.2020
Technical Trainer
MilliporeSigma, BioReliance
01.2017 - 05.2019
Laboratory Manager/Scientist
NINDS/NIH
02.2016 - 01.2017
Senior Proteomics Scientist
CDI NexGen Proteomics
11.2011 - 02.2016
Protein Lab Scientist (Team Leader)/Cell Culture I Laboratory Technician
CDI NexGen Proteomics
04.2010 - 10.2011
Project Management Institute
Project Management Professional Certification: PMP Number 3247135
Johns Hopkins University
Master of Science from Biotechnology, Molecular Targets & Drug Discovery
University of Puerto Rico
Graduate Course Work in Molecular Biology
University of Puerto Rico
Bachelor of Science from Industrial Microbiology