Diane Karazim
Wyandotte
Summary
Adept at heavy lifting and maintaining high cleaning standards, I significantly enhanced team productivity at Public Funeral Home Transportation. My strong multitasking abilities and positive attitude fostered efficient project completion and client satisfaction. Demonstrated excellence in customer service and problem-solving, ensuring seamless transitions and upholding the company's reputation for quality service.
Overview
3
3
years of professional experience
Work History
Removal Technician
Public Funeral Home Transportation
01.2025 - Current
- Supported a seamless transition into new spaces by reassembling furniture pieces upon arrival at the destination location.
- Increased efficiency on job sites through proper equipment usage, including dollies, hand trucks, straps, and pads for secure transportation of items.
- Provided clear communication with clients about move timelines, expectations, and potential obstacles during the relocation process.
- Strengthened relationships with clients by addressing questions or concerns promptly and professionally.
- Enhanced team productivity by effectively communicating with coworkers to coordinate tasks and ensure timely completion of projects.
- Navigated various transportation routes safely while adhering to road regulations and ensuring timely delivery of clients'' belongings.
- Drove company vehicles to transport remains or families to services.
- Provided personal assistance, emotional support and personal care to clients.
- Performed administrative duties by obtaining burial permits and doctors' signatures on death certificates and registering deaths.
- Transported deceased to funeral home.
Janitorial Cleaner
VFW Grosse Ile
06.2024 - Current
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
- Used time management and efficient cleaning methods to meet deadlines.
- Demonstrated flexibility in working hours, accommodating special requests for after-hours cleanings or emergency situations.
Cleaner
Charvier Sewing Company
01.2022 - 11.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Fostered safer work environment by promptly addressing spills and potential hazards.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
Bartender
Grosse ILE Golf and Country Club
05.2022 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Trade - Cosmetology
Lesprit Academy
Canton, MI10.2017
Diploma - General
Franklin High School
Livonia, MI06.2009
Skills
- Heavy lifting expertise
- Time management mastery
- Floor cleaning
- Allergy-sensitive cleaning
- Commercial cleaning
- Cleaning and sanitation
- Residential cleaning experience
- Deep cleaning protocols
- Managing cleaning standards
- Countertop cleaning
- Navigation light cleaning
- Bedroom cleaning
- Deep cleaning expertise
- Strong multitasking
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Removal Technician
Public Funeral Home Transportation
01.2025 - Current
Janitorial Cleaner
VFW Grosse Ile
06.2024 - Current
Bartender
Grosse ILE Golf and Country Club
05.2022 - 07.2023
Cleaner
Charvier Sewing Company
01.2022 - 11.2024
Trade - Cosmetology
Lesprit Academy
Diploma - General
Franklin High School
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