Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Keim

Sand Springs,OK

Summary

Experience collaborating with customers, executives, and Association members, to manage multiple projects. Organized, detail-oriented and adept at assessing needs, generating options, and implementing solutions in collaboration with both members and customers. Extensive customer service experience, communicating daily with members to solve a variety of issues.

Overview

11
11
years of professional experience

Work History

Administrative Assistant Sr.

AEP/PSO
05.2023 - Current


  • Manage on-call crews and storm crews through ARCOS
  • Time entry and reporting through STORMS
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.


Administration & Programs Team Coordinator

American Association of Petroleum Geologists
02.2016 - 05.2023
  • Coordinated projects for AAPG leadership (Executive Committee, Advisory Council, House of Delegates, Divisions, Sections/Regions, and the AAPG Foundation)
  • Managed AAPG Foundation grant programs from the application process through distribution of grant dollars
  • Maintained donor files and distributed statistics on donor programs
  • Processed incoming invoices, prepared external invoices for vendors and worked with accounting to ensure accuracy in records
  • Developed annual budgets for each Division
  • Developed and maintained bylaws for each Division and performed annual reviews to ensure Divisions were operating properly within these boundaries
  • Planned and executed all aspects of the AAPG Foundation annual meeting from site selection to coordination of hotel staff and on-site program developers before and during meeting
  • Assisted Executive Director with the maintenance of accounting of Foundation funds
  • Organized and implemented administrative details for assigned projects in compliance with project objectives, deadlines, and budgets to ensure appropriate and timely internal coordination
  • Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency
  • Participate with appropriate leadership representatives to ensure complete and accurate understanding of project objectives and requirements to meet content, quality, and delivery expectations of assigned projects (nominations and elections; honors and awards; newsletters; agendas and minutes; membership/donor database)
  • Coordinate activities for the AAPG Divisions held in conjunction with the AAPG Annual Convention as well as other sectional/regional meetings which include program development and budget preparations for short courses, luncheons, and field trips
  • Provide information and content to produce routine and special reports for internal and Association executives and management

Member Services Coordinator

American Association of Petroleum Geologists
08.2013 - 02.2016
  • Provided support to executives and AAPG Division Presidents (DPA, DEG, and EMD) on a broad scope of activities (budgets, membership recruitment, meetings, monthly and quarterly newsletters)
  • Prepared and maintained AAPG’s Corporate Group Billing
  • Maintained membership records within AAPG database
  • Scheduled and developed agendas for monthly meetings for AAPG Division Executive Committees and board members
  • Managed calls and emails from AAPG members and customers to assist and resolve a variety of issues
  • Maintained member and customer information within AAPG database

Education

BBA -

Northeastern State University
Tahlequah, OK

Skills

  • Customer service
  • Microsoft Office
  • Excellent budget preparation & tracking for multiple projects
  • Customer and client relations
  • Strong knowledge of event and meeting planning
  • Spreadsheet development
  • Records management
  • Invoice processing

Timeline

Administrative Assistant Sr.

AEP/PSO
05.2023 - Current

Administration & Programs Team Coordinator

American Association of Petroleum Geologists
02.2016 - 05.2023

Member Services Coordinator

American Association of Petroleum Geologists
08.2013 - 02.2016

BBA -

Northeastern State University

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Diane Keim