Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Diane Klafehn

Rush,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Placer

Kraft Heinz
Avon, NY
12.2023 - Current
  • Assisted in the installation and maintenance of placer equipment.
  • Organized, prepared, and cleaned work areas for efficient operation.
  • Performed preventive maintenance on all placer machines to ensure proper functioning.
  • Followed detailed instructions from supervisor when performing tasks related to placers.
  • Developed effective working relationships with internal customers and external vendors.
  • Stayed informed about industry trends affecting placers operations in order to remain competitive.

Customer Service in Food Service

McDonald's Restaurant
Avon, NY
07.2023 - 11.2023
  • Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
  • Assisted customers in resolving issues with their accounts or orders.
  • Created reports of customer service activities for management review.
  • Maintained a professional attitude while providing excellent customer service.
  • Maintained current knowledge of company products, services, and processes.

Deputy Tax Collector

Town of Irondequoit
Rochester, NY
11.1997 - 11.2003
  • Performed research on complex tax issues as needed.

Education

AAS in Accounting - Accounting

Rochester Business Institute
Rochester, NY
07-1997

Skills

  • Time Management
  • Adaptability

Timeline

Placer

Kraft Heinz
12.2023 - Current

Customer Service in Food Service

McDonald's Restaurant
07.2023 - 11.2023

Deputy Tax Collector

Town of Irondequoit
11.1997 - 11.2003

AAS in Accounting - Accounting

Rochester Business Institute
Diane Klafehn