Diane Kremitzki
Des Moines,IA
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
34
34
years of professional experience
Work History
Operations Manager
Wells Fargo
West Des Moines, Iowa
06.1988 - 04.2022
- Trained, coached and mentored staff to support smooth implementation of procedures
- Forecasted monthly mail and shipping volumes
- Lead employee recognition program which boosted productivity and improved morale.
- Partnered with vendors and suppliers to effectively manage and budget
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised 14 employees on 1st shift, overseeing efficiency of three mail centers.
- Oversaw operation of x-ray machine, including training, monthly and annual paperwork, worked directly with the Iowa Department of Public Health
Education
American Institute of Business
Des Moines, IASkills
- Team Leadership
- Finance and Accounting Oversight
- Budget Development and Management
- Staff Management
- Inventory Management
- Policy Development and Enforcement
- Records Organization and Management
- Staff Training
- Performance Monitoring and Evaluation
- Employee Motivation
- MS Office
Timeline
Operations Manager
Wells Fargo
06.1988 - 04.2022
American Institute of Business
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