Diane Lawless
Rego Park ,NY
Summary
Hardworking and committed employee always willing to support the team and ready to help staff.
Overview
33
33
years of professional experience
Work History
Property Assistant
Brookfield Office Properties
03.2004 - Current
- Handle tenant complaints promptly and appropriately, dispatching Angus tickets and following up with appropriate parties to ensure work is completed promptly
- Follow up on vendor inquiries regarding payments
- Monitor progress of submitting invoices into procure and follow payment progress through Yardi system
- Set up vendors to procure and assist with invoices being input
- Work with vendors to ensure invoices are submitted into procure once work is completed and end-of-year closure
- Track projects in procure and process change orders in both procure and Yardi to have cost tracker updated
- Supported managers with transitioning from one building to another
- Trained administrators in their new positions each time there was turnover in employees
- Stepped in and supported manager when assistant manager position was vacant
- Coordinated holiday parties for building
- Act as backup to co-worker when out of office while continuing to carry out my duties
Administrative Assistant/Leasing
Cohen Brothers Realty
09.2000 - 08.2003
- Coordinated leasing tours for perspective tenants with building managers and brokers
- Created tenant filing system with all building leases
- Ordered supplies for all building managers
- Sorted and distributed office mail
- Entered purchase orders for all building managers and processed all payments
- Updated flyers with available space and sent out monthly to brokers
- Tracked insurance certificates
- Interacted with Con Ed on disconnection and connection of meters
Administrative Assistant
Simon Property Group
07.1991 - 09.1997
- Tracked tenant files for document organization
- Held meetings with tenants for rent payments and created schedules to bring tenants up to date with payments
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Managed and tracked payments through CTI, entering notes and payment information
- Pulled lockbox payments via Chase
- Entered journal entries and performed reconciliations monthly
- Reviewed aged receivable reports and various financial reports for managers
Education
No Degree - Secretarial Studies And Office Administration
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Property Management
- Vendor Management
- Customer Relations
- Administrative Support
- Maintenance Coordination
- Tracking operating expenses
Accomplishments
- Chosen by the previous Senior Vice President of New York Operations to collaborate and create a new accounting system for the company.
- Traveled to Canada and collaborated with accounting staff and executives.
Timeline
Property Assistant
Brookfield Office Properties
03.2004 - Current
Administrative Assistant/Leasing
Cohen Brothers Realty
09.2000 - 08.2003
Administrative Assistant
Simon Property Group
07.1991 - 09.1997
No Degree - Secretarial Studies And Office Administration
Borough of Manhattan Community College of The City University of New York
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