Overview
Work History
Timeline
Generic

Diane L. Bautista

Peachtree City,GA

Overview

20
20
years of professional experience

Work History

AR Analyst

Follett Higher Education
Westchester, IL
01.2020 - 10.2025
  • Spearheaded accounts receivable management for physical bookstores on university/college campuses, ensuring timely payment application and account reconciliation
  • Fostered strong client relationships through regular updates on account status and proactive issue resolution
  • Utilized expertise in financial analysis to identify trends and optimize account management strategies
  • Collaborated with finance teams to ensure seamless account management and resolve discrepancies

AR Account Manager

Follett Higher Education
Westchester, IL
  • Managed a portfolio of 145 online virtual bookstores, ensuring accurate and timely invoices, payment application, and account reconciliation
  • Developed and implemented effective account management strategies to maintain clean account receivables and minimize outstanding balances
  • Built and maintained strong relationships with clients through regular communication and tailored support

Media Resources Customer Service Rep

Follett Higher Education
Westchester, IL
  • Provided exceptional support to over 300 independent media buyers, resolving inquiries and concerns in a timely and professional manner
  • Demonstrated expertise in logistics and supply chain management, ensuring seamless shipment tracking and payroll processing
  • Developed and maintained comprehensive databases to track buyer data and shipment information

Shelfer

Arlington Heights Memorial Library
Mt Prospect, IL
01.2008 - 01.2017
  • Demonstrated meticulous attention to detail in shelving books with accuracy, ensuring a well-organized and accessible collection
  • Provided excellent customer service to patrons, responding to inquiries and directing them to resources
  • Utilized technical skills to retrieve book orders, holds, and manage library materials

Cashier

Dollar Store
Mt Prospect, IL
01.2007 - 01.2008
  • Delivered exceptional customer service, processed transactions accurately, and assisted with inventory management

Cashier

Aldi Foods
Mt Prospect, IL
01.2006 - 01.2007
  • Demonstrated efficiency and accuracy in processing transactions, stocking inventory, and maintaining store appearance

Timeline

AR Analyst

Follett Higher Education
01.2020 - 10.2025

Shelfer

Arlington Heights Memorial Library
01.2008 - 01.2017

Cashier

Dollar Store
01.2007 - 01.2008

Cashier

Aldi Foods
01.2006 - 01.2007

AR Account Manager

Follett Higher Education

Media Resources Customer Service Rep

Follett Higher Education
Diane L. Bautista