Summary
Overview
Work History
Education
Skills
Work Authorization
Personal Information
Timeline
Generic

Diane Lewis Couch

Costa Mesa,CA

Summary

Compassionate BHT/SA Counselor with extensive knowledge of counseling principles and practices. Adept at creating individualized treatment plans and leading group therapy sessions. Committed to creating safe, supportive environment for all clients.

Overview

27
27
years of professional experience

Work History

Detection, SA, IOP Counselor

DTR
05.2023 - Current
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • IOP Group Facilitator
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
  • Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
  • Participated in ongoing professional development trainings to remain current on best practices within counseling field.

BHT

Mohave Mental Health
12.2021 - 11.2022
  • Provided services for SMI clients to include individual treatment plans prescribed by medical professional
  • Monitoring patients and recording observations
  • Reporting patients progress and concerns
  • Providing patients with safe and supportive environment
  • Diffusing situations in which patients wish to harm themselves or others
  • Provided emotional support
  • Alerting medical professionals to intervene in emergencies
  • Carried out assessments and other administrative tasks
  • Maintaining strict patient confidentiality and following all state and federal guidelines.

Primary Caregiver

Gayle Jones Family Trust
10.2017 - 03.2020
  • I was responsible for all medical appointments, distribution of all medication, all personal/hygiene care, physical therapy for my grandfather who had dementia
  • I worked with Hospice and was with him until his final passing
  • I also did all household chores and cooking
  • I did live in their home 24 hrs a day 5 days a week until the last month in which I never left my grandfather
  • My Aunt Donalee Townsend was his medical director and I did report all medical to her by phone daily and also daily journals of all things medical to include Blood pressure, meds given with times, food eaten with times, general mood of the day
  • Activities we did and more.

Bookkeeper, Grocery

WinCo Foods
04.2008 - 04.2013
  • Operate WinCo computers programmed with company accounting software to record, store, and analyze information
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
  • Operated 10-key calculators, and copy machines to perform accurate calculations
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks
  • Comply with federal, state, and company policies, procedures, and regulations.

Intake Coordinator

Aegis Medical Institute
04.2001 - 07.2007
  • Counsel clients individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes
  • Provide clients with information about addiction issues and about available services and programs, making appropriate referrals when necessary
  • Develop client treatment plans based on clinical experience, and client histories
  • Complete and maintain accurate records and reports regarding clients' histories and progress, services provided, and other required information
  • Review and evaluate clients' progress in relation to measurable goals described in treatment and care plan
  • Modify treatment plans to comply with changes in client status
  • Coordinate activities with courts, probation officers, community services and other post-treatment agencies
  • Participate in case conferences and staff meetings
  • Training and education sessions to increase knowledge and skills
  • Follow all State, Federal, and local laws.

Substance Abuse Counselor

Aegis Medical Institute
04.2001 - 07.2007
  • Working with Judge Hoover in connection with drug court, PC1000
  • Provided evening group class for 2nd chance drug offenders
  • Collected all funds each night from all clients in attendance
  • Kept cash logs, made out bank slips to include making nightly bank deposits
  • Drug tested clients at random per protocol
  • Watched and documented
  • Kept all progress documented to include groups attended/missed/drug screen results, and participation
  • Provided Certificate to all clients who graduated and stood with graduates during their final court hearing with Judge Hoover
  • Sent progress to all parties involved to include probation, parole, and courts
  • Follow all State, Federal, and local laws.

Accounting Clerk III

State Farm Insurance Company
01.1997 - 01.2001
  • Processed all premium payments for all State Farms Companies
  • Lead trainer for all new hires and the 'Go to' employee for problem solving
  • Operated many different types of equipment to include, but not limited to products by Unisys- S4000, DP500, S690, Sorter, IQ Sort, and Opex
  • Handled all equipment problems as well as any daily problems corresponding with the IT dept
  • All general offices include payroll, AP/AR, G/L, and spreadsheet
  • Cross-trained in other depts
  • To include Fire, and TDE.

Education

CADAAC -

Cal State University
California, United States
01.2001

General Ed -

Bakersfield College
California, United States
01.1990

Skills

  • SA, IOP, Grief Counseling
  • Mental Health Support
  • Self-care strategies
  • Building Therapeutic rapport
  • Crisis Intervention Techniques
  • Crisis Response
  • Adept at conflict resolution
  • Client Records Management
  • Biopsychosocial Assessments
  • Relapse Prevention
  • Suicide Prevention
  • Client Needs Assessment
  • Intake assessments
  • Motivational Interviewing
  • Mental Health
  • Skilled in intake interviewing
  • Learning disability awareness
  • Adept at treatment and discharge planning
  • Case management proficiency
  • Behavior Modification
  • Cognitive Behavioral Therapy (CBT)
  • Treatment Plans
  • Psychotropic medications knowledge
  • Administrative Tasks
  • Bookkeeper
  • Payroll
  • AP/AR
  • AR
  • OPEX

Work Authorization

United States

Personal Information

Title: BHT

Timeline

Detection, SA, IOP Counselor

DTR
05.2023 - Current

BHT

Mohave Mental Health
12.2021 - 11.2022

Primary Caregiver

Gayle Jones Family Trust
10.2017 - 03.2020

Bookkeeper, Grocery

WinCo Foods
04.2008 - 04.2013

Intake Coordinator

Aegis Medical Institute
04.2001 - 07.2007

Substance Abuse Counselor

Aegis Medical Institute
04.2001 - 07.2007

Accounting Clerk III

State Farm Insurance Company
01.1997 - 01.2001

CADAAC -

Cal State University

General Ed -

Bakersfield College
Diane Lewis Couch