Diane Listro
Plaistow,New Hampshire
Overview
32
32
years of professional experience
Work History
Administrative Manager
Atlas Motor Express, Inc
Plaistow, NH
02.1990 - 02.2022
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Verified customer information for orderly, up-to-date online systems.
- Met department budgets by monitoring and reporting on office expenses.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Created organized filing system to manage department documents.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Completed bi-weekly payroll for 35 employees.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Built and managed processes for tracking and monitoring department performance.
Education
High School Diploma -
Sacred Heart Lawrence MA
Lawrence, MA06.1974
Skills
- Stakeholder Management
- Organization and Multitasking
- Resources Allocation
- Documentation and Control
- Employee Development
- Payroll Control
- Microsoft Office Suite
- Employee Onboarding
- Accounting Procedures
- Recordkeeping and Reporting
- Office Supervision
- Hiring and Training
- HR Support
- Office Management
- Expense Reports
- Payroll and Budgeting
- Quickbooks
- Data Management
- Credit and Collections
- Office Administration
- Account Reconciliation
- Business Administration
- Bookkeeping
- Database Administration
- Human Resources
- Payroll Oversight
Timeline
Administrative Manager
Atlas Motor Express, Inc
02.1990 - 02.2022
High School Diploma -
Sacred Heart Lawrence MA