Diane Logan RN BSN PHN

Strategic oversight of 18 home health branches with direct support and supervision of the nursing director at each branch. Branches are located in seven states.

Leadership training and guidance. Supportive on site training.

Coaching and mentoring new leaders for success.

Working with the CEO and COO to develop and implement KPIs, reviewing and supporting key metrics at the branch level. Indicators include quality, growth, productivity, profit, loss and customer service.

QAPI program supervision and support down to the the branch level.

Working with the sales teams and intake teams for focused training and support for timely review of referrals, appropriate admissions to service to achieve referral to admission conversions.

Collaboration with sales leaders including training and specific program roll outs to the sales team.

Developed PDGM training and provided the training on site to clinical leaders and clinicians.

Implemented OASIS accuracy, coding team and training program to achieve PDGM success.

Utilization of the EMR episode management.

Designed and implemented training to the clinicians to understand episode management and utilization appropriateness.

STAR training and quality focus to all sites.

Achieved and maintained a 4 STAR organization.

OASIS training and support with all clinical leaders.

Implemented bi-monthly case conference changes to support PDGM with a focus on quality of care.

Developed and worked in accordance to the CDC guidelines for COVID 19 response.

Developed with the compliance and HR teams the training of clinical leaders on PPE guidelines, COVID 19 check in prior to the workday, patient welcome calls, respiratory program guidelines, developed and maintained a weekly leadership call on COVID 19 updates and program information.

Implemented and support a weekly agency leadership call providing industry updates, specific training, education and support for the local leadership and clinical teams.

Joint Commission education, support, updates and on site supervision during accreditation surveys.

Supply cost management and focus training with a decrease in cost of $250,000. Development of formulary and ordering processes.

Oversight of four home health agencies and two hospice agencies under the Healthy Living at Home umbrella of services.

Set and developed a managed budget in accordance with expectations of the board. Established multiple improvements to support sales and clinical teams including Joint Commission and state survey, billing practices, referral processing, ZPIC audit and ADR processing as well as budget management.

Implemented SOPs for supply ordering, payroll support, intake, reporting structures in sales department.

Trained and supported nursing directors at all branches.

Pharmacy restructuring (hospice), staff management and training. Assisted in the acquisition of a hospice branch and immediately prepared for a successful joint commission survey.

Responsible for the oversight of the clinical department of the San Diego office. Oversight and management of 80 clinicians and office staff, including intake and scheduling.

Oversight and direct responsibility of the compliance and regulatory guidelines. Training and educating the team on all aspects of home health care including OASIS training, EMR training, skill training, Hiring and ordination of new employees. Provided field supervision and training.

Successful Joint Commission survey with no conditions and 3 deficiencies. Terminations, performance improvements and yearly evaluation responsibility. Provided support and education with the sales team with a growth from 125 patients to 400.

Performed home health visits to patients as needed.

Working with direct collaboration of the administrator and owners of Mission Home Health assisted in the development of the clinical department for this start up agency.

Growth of the agency from 100 patients to 800.

Responsibilities included helping establish teams of clinical staff and office support in 4 care team areas.

Developed, established and performed orientation programs for clinicians and clinical leaders.

Worked in collaboration with the sales team and the intake department to develop long term strategies to provide referral sources with specific disease process management.

Responsible for the oversight of the regulatory and compliance department. Assisted in the training of two EMR systems.

Provided oversight and collaboration with the intake and scheduling teams. Development of the 'bridge program" between the home health and hospice client to provide a transitional care service.

Provided oversight for clinical leaders with on site visits.

Leader of multiple on site survey visits, no condition level ever received. Management of the ADR process.

Patient care provided as needed.

In collaboration with the administrator responsible for monitoring and directing the care of the home health patient .

Oversight and management of multi-disciplinary staff and clinical supervisors. Oversight of regulatory compliance including state and federal regulations.

Oversight of quality assurance and ADR reviews.

Supervision and oversight of the intake department to assist in the process of ensuring referrals are eligible for home health services.

Review of documentation to ensure that it is appropriate to submit for billing. Collaboration with community care service providers to ensure continuity of care. Survey responsibilities to ensure three year survey success.

Performed field visits as needed.

Assuming responsibility in the absence of the administrator.

Responsibilities include the direct supervision and management of all clinical staff assigned to the territory.

Supervision of patient care including wounds, infusion and medical management. Staffing and direct review of documentation and physician orders.

Provided staff with support and education including case conference supervision. Provided all field competencies and training.

Provided performance evaluations and interviews with staff management under the guidance of the DPCS.

Performed field visits as needed.

RN Case Manager with the responsibility to provide direct patient care to 25 to 35 patients.

Supervision of staff including LVNs and CHHAs.

Worked in collaboration with the clinical team to provide excellent clinical care to the patients served.

Specialty nursing including infusion care, chemotherapy certified and PICC line insertion certified.

Provided direct supervision to the clinical teams of the inpatient behavioral health client. Worked with both the adult and the adolescent population.

Worked in conjunction with law enforcement providing 5150s to the behavioral health client.

Attended hearings with the legal team to provide direct report on the patient's status and progress.

Medication delivery to patients.

Provided clinical care to patients that required wound care, disease process management with oversight and instructions to the LVNS.

Provided collaboration with psychiatrist for daily review of the patient.

Scheduling and payroll management.

Crisis management and support to patient's and families.

Trained the clinical team on management of assaultive behaviors.

Provided crisis management to the inmates at the Riverside County Jail

Provided direct oversight for the home health clinical team.

Developed and supported a behavioral health home health program.

Developed and managed a monthly CEU training program.

Oversight of successful survey in conjunction with the DPCS and Administrator. Participated and trained in the beta project of OASIS.

Implemented OASIS with the clinical team.

Provided direct patient care to the home health patient.

Directed and managed the clinical teams at an inpatient behavioral health unit. Provided direct care to the children, adolescent, adult and geriatric population. Worked in collaboration with the on duty psychiatrist and medical doctor to provide clinical care to the patient population.

Oversight and direction in crisis care including 'code blue" and management of assaultive behaviors.

Worked with local law enforcement to provide care for the patient's that they brought into the facility on a 5150 hold.

Provided patient care to the geriatric population including wound care, infusion care, cardiac care, medication managment and assessment of status.