Diane Maca

Provides Secretarial services to Chairman of Company

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Updated and maintained confidential databases and records.
• Took notes and dictation at meetings.
• Wrote reports, executive summaries and newsletters.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
• Scheduled appointments and handled calenders for senior leadership.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.

• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Responded to customer requests for products, services, and company information.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Participated in training programs to enhance product knowledge and customer service skills.
• Followed up with customers about resolved issues to maintain high standards of customer service.

• Resolved conflicts between tenants amicably using tactful communication skills and fair mediation practices.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Collected and maintained careful records of rental payments and payment dates.
• Received Texas Real Estate License