DIANE MAGALLANES
Las Vegas,NV
Summary
Dedicated food service professional with a strong work ethic and multitasking abilities. Committed to high standards of food quality and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Food Service Worker 2
Dignity Health
Oxnard, CA
02.2001 - 05.2024
- Prepared and served meals in accordance with safety and sanitation standards.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Trained new staff on food handling procedures and customer service protocols.
- Monitored food quality and presentation to maintain high service standards.
- Collaborated with kitchen staff to streamline food preparation processes.
- Implemented waste reduction strategies to enhance overall efficiency in operations.
- Conducted regular equipment maintenance checks to ensure safety compliance.
- Developed positive relationships with team members to foster a cooperative work environment.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Education
High School Diploma -
Oxnard High School
Oxnard, CA06-1994
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Fast-paced environment
- Flexible schedule
- Working quickly
- Productivity and efficiency
- Working with diverse people
- Safe food handling
- Cash register operation
- Food preparation
- Food and safety standards
- Interpersonal skills
- Efficient food preparation
- Order taking accuracy
- Basic mathematics
- Food assembly
- Menu memorization
- Quality control
- Complex Problem-solving
- Heavy lifting capacity
- Food storage practices
- Professional appearance maintenance
- Covid-19 safety protocols
- Cross-functional teamwork
- Inventory control
- Sanitation standards compliance
- Equipment maintenance
- Staff training and development
- Food storage
- Patient care
- Patient relations
- Hospital operations
- Food quality assessment
- Food waste reduction techniques
- Grilling
- Food presentation techniques
- Customer feedback analysis
- Food service sales techniques
- Supply inventory management
- Food production scheduling
- Food service equipment maintenance
- Food service marketing tactics
Timeline
Food Service Worker 2
Dignity Health
02.2001 - 05.2024
High School Diploma -
Oxnard High School