Outgoing Real Estate Agent with 9 years of real estate sales experience. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction.
Overview
25
25
years of professional experience
Work History
Real Estate Agent/Realtor
Christie’s International Real Estate
2019.07 - Current
Answer client phone calls-take “leads” -Schedule appointments with potential sales clients -Arrange showings for buyer clients -Perform real estate market analysis for potential listing contacts -Input property listing into MLS and monitor/update statuses -Draft listing contracts, MLS listing sheets, marketing materials -Buyer client needs assessments-interview potential buyer clients, understand needs/wants in new property, set up searches in various websites for potential property reviews -Arrange/schedule Open Houses for client selling their properties to attract buyers in marketplace -Create and distribute promotional materials -Manage online and social media presence on all outlets -Network with potential clients in local businesses and in communities/professional networking groups -Review advertising campaign opportunities to further promote client’s listings and own business -Create professional blog, websites to promote business and attract client-ongoing maintenance
Sales & Marketing Manager
Morton’s of Chicago, Morton’s The Steakhouse Downtown Chicago
Northbrook, IL
2006.07 - Current
Responsible for achieving monthly, quarterly, and annual revenue goals of $2+ million dollars in sales with 4,000 sq
Ft
Of private dining space
-Development, implementation and execution of sales and marketing plan
-Establish client relations and building sales through telephone and in-person sales calls
-Responsible for marketing the entire restaurant and functioning as a public relations -spokesperson to promote the restaurant locally
-Outlining details and working with large and small parties to create memorable events in private boardrooms
-Responsible for creating quarterly sales goals/contests for service staff to generate dining room sales and enhance employee morale
-Responsible for the completion of weekly/monthly forecasts and monthly marketing plan
Coldwell Banker Residential Brokerage
2015.11 - 2019.07
Senior Catering/Convention Services Manager
Hyatt Regency McCormick Place
2004.04 - 2006.06
Responsible for servicing groups in Hotel and at McCormick Place Convention Center requiring over 75 sleeping rooms
-Provide direction, counsel and management to meeting planners and executive organizers of trade, technology and professional association convention and trade shows in all aspects of planning their conference/convention
-Ability to negotiate at all project levels, including client, vendors and senior management
-Consistently cultivate, strengthen and expand client relationships, which is measured and bonused through client feedback surveys at corporate levels
Catering Manager
Hyatt Lodge at McDonald’s Campus
2002.03 - 2004.04
Responsible for implementing daily service for corporate groups
-Received award for Manager of the Quarter, and nominee for Manager of the Year, 2003
-Sold over 47,000 SF of meeting space for large-scale social and corporate events
-Met and exceeded monthly and annual sales goals from 2002
Sales and Marketing Manager
Hyatt Hotels Corporation
2008.04 - 2004.01
Trainer with aiding in the development of newly hired Sales & Marketing Managers teaching sales tactics along with policies and procedures
-2010 and 2011 Recipient of Sales Excellence Award
-2010 and 2011 Recipient of $2 Million Dollar Club Award
-Recently appointed to President of Chicago Private Dining Steakhouse Referral Group, -Maintained employee payroll for catering department
-Created and implemented yearly marketing plan to achieve sales goals
Banquet Manager
Hyatt Regency McCormick Place
2001.04 - 2002.03
Of entire banquet department, including overseeing employees and managing all aspects of 40,000 SF of meeting space
-Maintained schedule for all banquet and convention service employees
-Controlled and submitted orders for liquor, linen, and equipment inventories on a daily basis
-Ensured staff maintained attention to detail and high standards of customer service throughout all events to ensure customer satisfaction, return patronage, and referral potential
-Participated in planning process and opening of a new conference center with 61,000 SF of additional meeting space
-Prepared daily banquet reports, employee payroll, monthly forecasts and goals for sales
-Ran quarterly department meetings to review standards, policies, and procedures, opportunities for improvement
Assistant Banquet Manager
Hyatt Regency McCormick
2000.06 - 2001.04
Coordinated biweekly incentives for convention service staff to maintain high levels of customer service/satisfaction
-Assisted in all aspects of duties of Banquet Manager
Assistant Restaurant Manager
Hyatt Regency McCormick
1999.06 - 2000.06
Responsible for daily management duties of 300 seat, full service restaurant
-Forecasted and determined staffing levels on a weekly basis of service and bartending staff
-Prepared daily revenue reports, employee payroll, monthly forecasts and goals for sales of food and beverage
-Created monthly incentives for servers to increase sales on various items
-Measured and maintained daily inventories of food and liquor products
-Enforced Hyatt standards and policies to ensure customer satisfaction
Education
Bachelor of Sciences - Family and Consumer Sciences, Hospitality, Business/Spanish
Eastern Illinois University
May 1999
Skills
Purchase Agreement Writing
IL Association of Realtors
MLS Data Entry and Maintenance
Property Inspection
Buyer Representation
Technological proficiency
Seller Representation
Sales Presentations
House showings
Timeline
Real Estate Agent/Realtor
Christie’s International Real Estate
2019.07 - Current
Coldwell Banker Residential Brokerage
2015.11 - 2019.07
Sales and Marketing Manager
Hyatt Hotels Corporation
2008.04 - 2004.01
Sales & Marketing Manager
Morton’s of Chicago, Morton’s The Steakhouse Downtown Chicago
2006.07 - Current
Senior Catering/Convention Services Manager
Hyatt Regency McCormick Place
2004.04 - 2006.06
Catering Manager
Hyatt Lodge at McDonald’s Campus
2002.03 - 2004.04
Banquet Manager
Hyatt Regency McCormick Place
2001.04 - 2002.03
Assistant Banquet Manager
Hyatt Regency McCormick
2000.06 - 2001.04
Assistant Restaurant Manager
Hyatt Regency McCormick
1999.06 - 2000.06
Bachelor of Sciences - Family and Consumer Sciences, Hospitality, Business/Spanish
Eastern Illinois University
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