Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Martin

Oakridge,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

52
52
years of professional experience

Work History

District Manager

American Land & Leisure
05.2015 - 10.2021
    • Supervised 9 locations to enforce high-quality standards of operation.
    • Located, developed employees to cultivate collaborative and hardworking leadership team.
    • Modeled best practices customer service.
    • Met deadlines and team tasks.
    • Worked to resolve unique and recurring complaints and enhancing operations.
    • Held meetings with employees to identify techniques to overcome obstacles.
    • Recruited, interviewed and hired employees and implemented positive feedback and engagement.

Educational Assistance

Springfield School District
02.2008 - 09.2013
  • Provided support to help students with special needs learn and grow.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Maintained safety and security by overseeing students in recess environments.

Clerk

Teamsters
09.1995 - 12.2007
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Secretary

Springfield School District
08.1990 - 09.1995
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Created and updated records and files to maintain document compliance.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Screened visitors and issued badges to maintain safety and security.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Educational Assistant

Springfield School District
04.1985 - 08.1990
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Maintained safety and security by overseeing students in recess environments.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Administered tests and assessments to evaluate student progress and performance.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Taught courses under guidance of senior instructors.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Real Estate Secretary

Fairway Realty
06.1972 - 03.1979
  • Prepared and maintained accurate property listings, sales contracts and closing documents.
  • Coordinated appointments to show marketed properties.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Prepared and distributed weekly reports on real estate market trends to inform clients and agents.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone, correspondence and handled incoming and outgoing mail and faxes.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed paper by routing various documents, taking messages and managing incoming and outgoing mail.

Sales Associate

Meier & Frank
06.1969 - 03.1972
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Some College (No Degree) - Executive Assistant And Executive Secretary

Lane Community College
Eugene, OR

High School Diploma -

Springfield High School
Springfield, OR
06.1969

Skills

  • Leadership Development
  • Workforce Development
  • Budget Administration
  • Customer Service
  • Operations Improvements
  • Client Relationship Building
  • Attention to Detail
  • Decision-Making
  • Business administration

Timeline

District Manager

American Land & Leisure
05.2015 - 10.2021

Educational Assistance

Springfield School District
02.2008 - 09.2013

Clerk

Teamsters
09.1995 - 12.2007

Secretary

Springfield School District
08.1990 - 09.1995

Educational Assistant

Springfield School District
04.1985 - 08.1990

Real Estate Secretary

Fairway Realty
06.1972 - 03.1979

Some College (No Degree) - Executive Assistant And Executive Secretary

Lane Community College

High School Diploma -

Springfield High School

Sales Associate

Meier & Frank
06.1969 - 03.1972

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Diane Martin