Diane Martinez
San Jose,CT
Summary
Dynamic food server with a professional attitude and strong cash handling skills, honed at Bascom Hospital. Recognized for enhancing customer satisfaction through efficient service and adherence to food safety practices. Proven ability to prioritize tasks effectively, ensuring a clean and inviting dining environment while promoting health and safety standards.
Overview
2024
2024
years of professional experience
Work History
Food Server
Bascom Hospital
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Housekeeping Cleaner
Courtyard Hotel
03.2021 - 03.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Housekeeping Cleaner
Maid Brigade
03.2007 - 03.2020
- Hang, cleaned and rehung draperies to maintain freshness.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Handled requests for extra linens, toiletries and other supplies.
- Sorted, laundered and put away various laundry items.
- Polished fixtures to achieve professional shine and appearance.
- Changed bed linens and collected soiled linens for cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Verified cleanliness and organization of storage areas and carts.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Dusted picture frames and wall hangings with cloth.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Adhered to professional house cleaning checklist.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Rotated linens in storerooms and replenished when supplies ran low.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Education
Pleasant High School
2340 South White Road San JoseSkills
- Cash handling
- Food handling
- Professional attitude
- Order taking
Timeline
Housekeeping Cleaner
Courtyard Hotel
03.2021 - 03.2023
Housekeeping Cleaner
Maid Brigade
03.2007 - 03.2020
Food Server
Bascom Hospital
Pleasant High School
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