Diane McBride
Carmel,NY
Summary
Respectful and compassionate professional looking to make a career change to better serve the community. Dedicated individual looking to expand on interpersonal and problem solving experience to help those with unique needs and assist vulnerable populations.
Overview
23
23
years of professional experience
Work History
Assistant Director of Operations
Stepping Stone Construction Management
04.2013 - Current
- Informed and supported business leaders through consistent communication and administrative support duties.
- Collaborated with senior management to develop and execute long-term project goals and objectives.
- Interacted with customers by phone, email, and/or in-person to provide information.
- Supported staff on special assignments and ad hoc projects.
- Negotiated with vendors, suppliers and subcontractors to acquire mutually beneficial contracts and agreement.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Actively participated in recruitment efforts by screening candidates during interviews.
- Maintained and updated office records, both digital and physical.
- Coordinated and scheduled meetings and appointments.
Office Assistant
White Star Consulting And Contracting
08.2009 - 03.2011
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained and updated office records, both digital and physical.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Collaborated with various departments to complete assigned tasks.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Office Manager
Tom Fitzpatrick Electrical Contracting
12.2005 - 08.2009
- Updated reports, managed accounts, and generated reports for company database.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Wait Staff Member
The Sly Fox Inn
09.2000 - 08.2009
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Checked guests' identification before serving alcoholic beverages.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Arts - Sociology
SUNY Stony Brook
12.2005
High School Diploma -
The Mary Louis Academy
New York, NY05.2000
Skills
- Customer Relations
- Resourceful
- Strong Problem Solver
- Teamwork and Collaboration
- Administrative Support
- Team Collaboration
Timeline
Assistant Director of Operations
Stepping Stone Construction Management
04.2013 - Current
Office Assistant
White Star Consulting And Contracting
08.2009 - 03.2011
Office Manager
Tom Fitzpatrick Electrical Contracting
12.2005 - 08.2009
Wait Staff Member
The Sly Fox Inn
09.2000 - 08.2009
Bachelor of Arts - Sociology
SUNY Stony Brook
High School Diploma -
The Mary Louis Academy
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