Diane McCalmon

*Chief Operating Officer for the 5 county NW region of Washington State

*Collaborated with Regional Administrator ,HQ staff and local county administrations to ensure appropriate services were being provided to persons that have a developmental disability

*Supervised 100 Case/Resource Managers and their Supervisors. Provided training and evaluations. Collaborated with Regional HR as needed

*Provided training and support to Case management staff and contracted Residential Service providers ensuring that organizational mission and program goals and contract expectations were met

*Monitored the regional budget. Negotiated contracts for specialized services as needed

*Participated on regional and state committees to develop and implement policies and procedures

*Interfaced with other state agencies that served people who have developmental disabilities

Division of Vocational Rehabilitation and DSHS home and Community Services.

*Oversight of Regional 50 residential services contracts and 100 individual contracted providers

*Provided training and on going support as required or requested

*Continuously assessing the effectiveness of existing resource management strategies, refining processes as needed to ensure optimal performance at all times.

*Recruiting and developing contracted services as needed

*Participated in Quality Assurance and Program evaluations. Monitored corrective action plans,providing support and technical assistance as needed. Ensured corrective actions were accomplished in required timelines

*Collaborated with other governmental entities to develop unique services for persons who have developmental disabilities

*provided case management services to children and adults.

*eligibility assessments

*Individual Service Plan development

*Services Authorization

*ongoing personal contact with families and service providers and the participant

*served on Snohomish County Early Childhood committee

*developed and implemented a pre-vocational workshop site that offered training in job skills and activities of daily living

*collaborated with Procurement Office to obtain jobs from local industries

*Developed individual training plans and task analysis for each contracted job

*Scheduled and supervised staff meetings to discuss new ideas and become familiar with contracted jobs

*Supervised program staff, managing and evaluating performance provide high-quality services to program participants.

*Recruited and trained staff and volunteers to upgrade collective team skills.

*Mentored team members for professional development, resulting in increased productivity and job satisfaction.

*Collaborated closely with Board of Directors to develop strategic plans for long-term growth.

*Established strong partnerships with internal and external stakeholders for collaborative problem solving.

*Directed community outreach efforts by forging strong relationships with Chamber of Commerce,local business owners and neighborhood community groups

*Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.

*Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.

*Communicated regularly with stakeholders, updating on progress to build support for program.

*Developed individual program goals and operational functions from ground up, laying out framework, and defining roles.

*worked under professional staff from UW Experimental Education Unit to provide socialization and activities of daily living skills to a group of children and adults that lived with their family rather than the state institution.

*Training was done using behavioral modification principles.

Upon the implementation of the Education for All legislation becoming the law in WA, these children went into the Seattle Public School system.

*The adult participants began receiving pre-vocational and community integration training.

*Individual task analysis programs were developed and implemented along with individual behavioral programs. Data was tracked daily.

*Scheduled conferences with families to discuss students' progress and classroom behavior.

*Served on a team to provide after school and summer activities to a neighborhood undergoing significant changes following the civil rights law of 1965.

*collaborated with local churches and homeowners to develop appropriate services to the children and youth