Diane Mohlman
Herriman,UT
Summary
Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure customer service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enjoy leading turnaround projects.
Overview
31
31
years of professional experience
Work History
Owner / Head Trainer
Frenetic Fitness
01.2010 - Current
- Own and operate a fitness training studio
- Manage day-to-day business operations.
- Consult with clients to assess current level of health and fitness, then devise an actionable plan based on goals.
- Organize and attend trade shows and special events to showcase products, network with other businesses, and attract new customers.
- work one-on-one with clients to create an individual program based on needs
- conducted and managed seasonal boot camps in groups of up to 12
- on-site corporate informational lunch 'n learns, training, and seminars
- Maintained records of client's progress.
- conduct monthly meetings with clients to discuss progress and changes needed
A.R. Dept. Head
Tri Tech Restoration
01.2006 - 12.2009
- Spearheaded a total turn-around of the Accounts Receivable department
- collected multiple millions of severely past accounts within first 11 months of employment
- Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Maximized team performance by hiring, training, and disciplining staff to consistently exceed expectations.
- Served needs of 40+ customers per day as head of skilled accounts receivable team.
Office Manager / A.R.
M.G.I.
09.2005 - 12.2005
- Managed a variety of businesses duties including: scheduling of employees, inventory, customer relations, disciplinary actions and evaluations of employees, hiring and termination of employees, payroll, accounts receivable and accounts payable, billing, data entry, bank deposits, customer service.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Assistant Manger
WORLD GYM
10.2000 - 11.2005
- Managed employees, inventory, customer relations, disciplinary actions and evaluations of employees, hiring and termination of employees.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
General Manager / A.R.
IMAGE COM
12.2004 - 09.2005
- Managed a variety of businesses duties including: scheduling of employees, inventory, customer relations, disciplinary actions and evaluations of employees, hiring and termination of employees, payroll, accounts receivable and accounts payable, billing, data entry, bank deposits, customer service.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
Education
Certiication in Fitness, And Specialty Courses - Health And Physical Fitness
ISSA
Ventura, CA05.2014
Skills
- Extremely organized, highly motivated to succeed, confident, self-starter, team player
- Proven ability to successfully motivate others People management skills, and team building skills Have successfully managed teams while meeting and exceeding all personal and team goals
- Advanced Computer and networking Skills, Advanced Internet Skills, Advanced Research Skills, Highly Proficient Social Media Skills (Blogging, Facebook, Twitter, YouTube, etc) Highly accomplished digital photographer/videographer Experience with Adobe Photoshop and Apple Final Cut Pro and other digital image/video editing tools and techniques Quick study on new social and industry trends and can quickly learn new online and offline computer applications, processes, and techniques where needed
- Customer Relations
- Team Oversight
- Partnership Development
- Staff Hiring
- Client Service
- Verbal and Written Communication
- Relationship Building
Timeline
Owner / Head Trainer
Frenetic Fitness
01.2010 - Current
A.R. Dept. Head
Tri Tech Restoration
01.2006 - 12.2009
Office Manager / A.R.
M.G.I.
09.2005 - 12.2005
General Manager / A.R.
IMAGE COM
12.2004 - 09.2005
Assistant Manger
WORLD GYM
10.2000 - 11.2005
Certiication in Fitness, And Specialty Courses - Health And Physical Fitness
ISSA