Diane Moreno
Omaha,NE
Summary
Energetic and reliable professional with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.
Reliable individual willing to handle various duties, including taking orders, cleaning workstations and monitoring cook times. Determined Restaurant Team Member with pleasant personality and desire to learn new tasks.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Amazon
Papillion, Nebraska
03.2024 - 12.2024
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Processed returns of defective merchandise as required
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Provided assistance in loading and unloading containers from ships and trains.
- Staged and sorted multiple types of products for loading.
Crew Member
Crisp & Green
Omaha, Nebraska
02.2023 - 12.2024
- Checked expiration dates on all products before serving them to customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Processed payments on cash register and counted back bills and change to patrons.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Informed customers about daily specials in an engaging manner.
- Upheld high standards of productivity and quality in operations.
- Resolved customer complaints in a professional manner.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Warehouse Worker
FedEx
Papillion, Nebraska
02.2024 - 03.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Used pallet jacks to move items to and from warehouse locations.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Education
CNA - Nursing
CNA Training
Omaha, Nebraska07-2021
High School Diploma -
Bryan High School
Omaha, Nebraska05-2017
Skills
- Truck processing
- Stacking and staging
- Team collaboration
- Time management
- Verbal and written communication
- Operational standards
- Customer interaction
- Cleaning techniques
- Food safety measures
- Food safety
- Order taking
- Hygiene practices
- Menu memorization
- Food allergy awareness
- Strong teamwork
- Food preparation
Timeline
Warehouse Worker
Amazon
03.2024 - 12.2024
Warehouse Worker
FedEx
02.2024 - 03.2024
Crew Member
Crisp & Green
02.2023 - 12.2024
CNA - Nursing
CNA Training
High School Diploma -
Bryan High School