Diane Noor

• A Paratransit Dispatcher is responsible for scheduling and dispatching transportation services for individuals with disabilities or special needs. They coordinate with drivers, schedule trips, and communicate with customers to ensure they receive the transportation they need. They must have strong organizational and communication skills, be familiar with regulations and guidelines that govern paratransit services, and ensure the transportation services provided comply with these regulations. They play a critical role in ensuring that individuals with disabilities or special needs have access to safe and reliable transportation.

• Coordinated office operations to ensure efficiency and compliance with policies.
• Administered payroll and documented employee information.
• Reviewed records to obtain and respond to requested information.
• Tracked invoices and payments for accuracy in accounts receivable and payable.
• Managed front desk operations ensuring timely employee payments.
• Performed bookkeeping duties including bank statement reconciliation and journal entries.
• Maintained filing system for records and correspondence.
• Trained new hires on office procedures and policies.
• Resolved customer inquiries promptly, fostering positive client relationships.

Front Desk Clerk in charge of PBX system.

Calls were then connected to proper extensions or agencies.

Provided general answers to public concerns and referred to proper department for further assistance.

Responsible for all incoming and outgoing mail.

Assisted Lead Nurse and two field nurses in charge of Aged & Diaabled Department .

Opening new files that included sensitive documentation and updating all medical changes as were reported.

Screen all calls in the importance of medical needs.

Set up medical appointments.

Made all trave arrangements and lodging for staff.