Diane Osad
Rochester Hills,MI
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Alps Alpine North America
Auburn Hills, MI
02.2019 - Current
- Support sales reps, Regional Managers, and vendors regarding product availability, monthly promotional offers and discounts.
- Processed purchase orders, changes, invoices and credits in SAP.
- Ensures all strategic orders received through EDI and web portals, processed accurately and timely, ensuring alignment with customer needs.
- Manage all warranty claims and manufacturer returns to the vendor.
- Update dealer agreements and process order changes.
- Run and manage weekly reports.
- Assists with the training of new and current employees as needed.
- Communicate between accounts receivable and customer to resolve any discrepancies.
Procurement Specialist
Patterson Dental Supply Inc
Auburn Hills, MI
06.2016 - 02.2019
- Purchased drugs supplies and capital equipment for offices throughout Michigan.
- Processed SAP purchase orders, invoices, credits, debits, and returns.
- Researched and ordered parts for field service technicians.
- Supported sales reps, product specialists, and vendors.
- Managed the parts life cycle: ordering, receiving, invoicing, returns, inventory and warehouse management.
- Updated master data price lists and created equipment files.
- Managed all warranty claims, manufacturer repairs and maintenance.
- Coordinated receipt of incoming materials and verified accuracy of items received.
Purchasing Agent
Great Expressions Corporate Office
Bloomfield Hills, MI
03.2013 - 03.2016
- Purchased drugs, supplies, and capital equipment for over 300 offices.
- Negotiated contracts, reviewed RFQ request for quote and set up vendors.
- Researched materials offerings from new suppliers to obtain most competitive pricing.
- Conducted product evaluations for new products.
- Negotiated & managed pricing for drug and supply formularies.
- Expedited and tracked orders, handled warranty returns.
- Managed work tickets & ordered parts for field technicians.
- Supported branch offices with training on procedures and compliance.
Education
Associate’s degree -
Macomb Community College
Skills
- Sales Support
- SAP ERP Trainer and Super User
- Cost Effective Purchasing
- Vendor Relations
- Customer Service Management
- Microsoft Outlook, Word, Excel
- Inventory Management
- Analytical Thinking
- Decision Making
- Staff Coaching and Training
Certification
Certified Sterile Processing CRCST IAHCSMM Certified Health Unit Coordinator and member of NAHUC
Timeline
Sales Coordinator
Alps Alpine North America
02.2019 - Current
Procurement Specialist
Patterson Dental Supply Inc
06.2016 - 02.2019
Purchasing Agent
Great Expressions Corporate Office
03.2013 - 03.2016
Associate’s degree -
Macomb Community College
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