Diane Petrillo

• Oversaw day-to-day operations of a busy college computer lab and mentored students as necessary.
• Coach students on various applications like Excel, Word, PowerPoint, Networking.
• Engaged in all aspects of running a computer lab, including software and equipment updates, troubleshooting, scheduling, and maintenance.
• Configured hardware, devices and software to set up work stations for employees.
• Attended professional development technology courses to increase knowledge base and learn new information.

• Supervised crew of 8 enumerators
• Reviewed, followed up on, and submitted census forms and time sheets daily
• Updated maps as necessary
• Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
• Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.

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• Used MS Word to prepare various correspondence, reports and other written material.
• Backup to clerical and management personnel
• Resolved problems, improved operations by reorganizing the filing system and provided exceptional service.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail..
• Organized and prepared mail distributions.

• Typing resumes, letters, preparing estimates, flyers, payroll, and light billing for contractors, small businesses, and individuals

• Sorting mail
• Delivering mail on a 65-mile route.

• Serving legal documents to courts, businesses, and individuals
• Legal research
• Researched and analyzed defendants' schedules and personal information records and analyzed personal to locate defendants.
• Provided proof of service in form of affidavit.
• Provided key administrative assistance to senior management.

• Front desk, answer phones, filing
• Filed documents with courts on behalf of four attorneys.
• Screened telephone calls and forwarded to appropriate departments.
• Processed appeals, motions and pretrial agreements.
• Supported four attorneys in the practice of various areas of the law.
• Maintained calendar and tickler system for partner.
• Arranged for delivery of legal correspondence to clients, witnesses, opposing counsel, and court officials.
• Transcribed legal documents and phone conversations.
• Diligently edited legal correspondence for grammar and spelling.
• Organized files for court proceedings.

• Preparing complex reports with chemical, medical, technological, and engineering equations and terminology for journals, government agencies, and grant submissions using Word Perfect and Word Star
• Front desk, answering phones, filing, and mail
• Create and update Curriculum Vitae for senior management
• Typed official correspondence and reports from handwritten notes and other information sources.
• Maintained computer filing system to store, retrieve and update completed documents.
• Checked completed work for proper spelling, grammar, punctuation and format.
• Made recommendation for new word processing system that better handled the complex equations in various types of reports.

• Responsible for all aspects of complex word processing system, including maintenance, software, and training.
• Prepare lengthy complex technical reports with chemical, medical, technological, and engineering equations and terminology for publication to journals, conferences, government agencies, and grant submissions.
• Utilize PowerPoint and computer graphics programs to prepare overheads and presentation materials.
• Typed official correspondence and reports from handwritten notes and other information sources.
• Create and maintain technical library databases and User group mailing list.
• Prepare complex financial documents and correspondence...
• Study, evaluate, and document procedures to prepare instructional manual for creating, printing, editing and storage of documents, and the operation and maintenance of the OIS system.
• Checked completed work for proper spelling, grammar, punctuation and format.
• Maintained computer filing system to store, retrieve and update completed documents.

• Converted payroll system from key punch to computerized system
• Created job costing, manpower, overhead, taxes, and inventory management reports
• Updated employee files with changes in address or salary levels.
• Verified timekeeping records and handled discrepancies with employees.
• Processed wage garnishments and child support actions
• Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments .
• Processed new hire paperwork and documents.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Processed payroll on weekly basis for more than 600 employees

• Prepare payroll for 900 union and non-union employees in 9 locations
• Prepare and reconcile union dues, vacation and sick leave hours, and garnishments
• Prepare accounts payable documents for data entry
• Computerized payroll from key punch to banking system
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.