Diane Pimentel
Fort Lee,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Executive Assistant
The Jewish Board
New York, NY
12.2018 - 02.2024
- Assisted the Chief Nursing Officer, Chief Medical Officer, and Chief of Psychiatry.
- Organized and managed various complex calendars of appointments, board committee meetings, and travel arrangements for the executive team and directors.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Assisted in the hiring process of various candidates to fulfill all job openings within our field.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Developed effective filing systems for easy retrieval of information when needed.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
Executive Assistant
ComQi
New York, NY
10.2017 - 12.2018
- Monitored incoming emails and responded accordingly in a timely manner.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Managed all aspects of catering needs for special events hosted by the organization.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Managed daily invoices, reports and proposals.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Administrative Assistant
Volunteers of America
Bronx, NY
01.2015 - 09.2017
- Greeted visitors and provided general information about the company.
- Managed database systems containing customer contact information.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed office supplies inventory and placed orders when necessary.
- Scheduled appointments between clients and customers and internal staff members.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Sales Lead
Aldo Shoes
New York, NY
02.2008 - 02.2015
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Maintained up-to-date knowledge of store merchandise and policies.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Worked with fellow sales team members to achieve group targets.
Education
Associates Degree: Business Management - Business Administration and Management
Dominican College of Blauvelt
Orangeburg, NY05.2010
High School Diploma -
Palisades Park Jr-Sr High School
Palisades Park, NJ06-2007
Skills
- Bilingual both written & Verbal ( Spanish and English )
- Customer Service
- Invoice Processing
- Scheduling
- Social Media Management
- Office Management
- Travel administration
- Multi-line phone proficiency
- Phone Etiquette
- Resourceful
- Office Administration
- Conference planning
- Project Planning
- Calendar Management
- Articulate and well-spoken
- Travel Arrangements
- Professional and mature
- Administrative Support
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Executive Assistant
The Jewish Board
12.2018 - 02.2024
Executive Assistant
ComQi
10.2017 - 12.2018
Administrative Assistant
Volunteers of America
01.2015 - 09.2017
Sales Lead
Aldo Shoes
02.2008 - 02.2015
Associates Degree: Business Management - Business Administration and Management
Dominican College of Blauvelt
High School Diploma -
Palisades Park Jr-Sr High School