DIANE PRICE
Elk Grove,CA
Summary
I am an Experienced Scheduler proficient in calendar management and documentation. I am driven to optimize procedures and improve productivity, and I bring with me 13 years of administrative and customer service experience.
Overview
14
14
years of professional experience
Work History
Scheduler
Casco Equipment Corporation
05.2018 - Current
- I utilize advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- I proactively identify scheduling issues and develop quick solutions to promote efficiency and profitability.
- I routinely manage daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- I communicate scheduling changes to staff members.
- Accounts Receivable.
- Order lift equipment for jobs.
- Reception of all incoming service requests.
Office Manager
Industrial Door Company
06.2010 - 07.2017
- Accounts Receivable.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or e-mail correspondence.
- Maintained computer and physical filing systems.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Responsible for two office technicians under my direct supervision.
- Marketing- I assisted my company’s marketing by organizing and participating in trade shows. I also traveled throughout the Sacramento region contacting business owners and placed information about my door company on their man doors and roll-up doors so we would be first in their minds when repairs were necessary.
- Collections- I was responsible for collecting late payments from business through both e-mail and telephone contact, always remaining polite and professional.
Education
High School Diploma -
Cordova Senior High
Rancho Cordova, CASkills
- Computer Skills
- Attention to Detail
- Data Entry
- Strong Work Ethic
- Teamwork and Collaboration
- Effective Multitasking
- Problem-Solving
- Customer Service
Timeline
Scheduler
Casco Equipment Corporation
05.2018 - Current
Office Manager
Industrial Door Company
06.2010 - 07.2017
High School Diploma -
Cordova Senior High
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