Diane Redman
Herriman
Summary
Dynamic Operations Manager with a proven track record at Wasatch Shutter Design, excelling in workflow optimization and effective multitasking. Enhanced team productivity through innovative scheduling systems and improved vendor negotiations, achieving cost reductions while maintaining quality. Skilled in inventory control and fostering strong customer relations, driving operational success and employee engagement.
Overview
10
10
years of professional experience
Work History
Operations /Front Office Manager
Wasatch Shutter Design
06.2015 - 09.2025
- Streamlined office operations, enhancing workflow efficiency through effective resource management.
- Implemented scheduling systems, optimizing team productivity and ensuring timely project completion.
- Coordinated communication among departments, fostering collaboration and improving information flow.
- Managed vendor relationships, negotiating contracts to reduce costs while maintaining service quality.
- Oversaw inventory management, ensuring accurate stock levels and timely replenishment of supplies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Led payroll processing for 20+ employees ensuring accuracy and compliance.
- Managed onboarding procedures, ensuring compliance with company policies
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Assisted in employee relations initiatives, addressing concerns and enhancing workplace culture
Skills
- Effective multitasking
- Workflow optimization
- Customer service
- Customer relations
- Scheduling and calendar management
- Operations management
- Issue handling
- Data entry
- Administrative support
- Inventory control
Timeline
Operations /Front Office Manager
Wasatch Shutter Design
06.2015 - 09.2025
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