Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diane Reiten

Putnam ,CT

Summary

Not only am I a plant or production manager on a large scale level, I am also an executive pastry chef with a specialty in Artisan breads. I have worked every position on the production lines and understand how the baking process works from beginning to end. I also understand which ingredients do what, and how to adjust that, when necessary.

My forte is employee development and retention. I understand how to talk and work with employees, in order to allow them to reach their full potentials. I am very hands on, and a visible person on the floor. I ask questions and actually listen to what the employees say, which creates a bond of trust and respect...and loyalty.

In addition to that, I have a strong work ethic. And I haven't been sick since the Clinton administration. I have 30 years of expansive bakery experience, and will be an asset to your company.

Thank you, Diane Reiten

Overview

28
28
years of professional experience
1
1
Certification

Work History

Plant manager

Art Of Baking
Atlanta, GA
01.2001 - 02.2029
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.
  • Created new training program with focus on staff safety, food safety and production quality to achieve reduced labor costs and tighter control points.
  • Directed employees and related programs to maximize team productivity and facility output.
  • Redesigned operational workflow processes to maximize efficiency.
  • Oversaw daily operations of 50000 sq. ft. manufacturing plant.
  • Oversaw daily operations of 50000 sq. ft. manufacturing plant.
  • Made strategic decisions and developed key plans that affected direction of business.
  • Tracked data about all aspects of production to assess areas in need of improvement.
  • Optimized processes to maximize efficiency.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Identified and implemented viable strategies for continuous improvement.
  • Maximized plant safety through proactive strategies and well-structured training.
  • Maintained quality of product with robust inspections and assessment team.
  • Provided direction and leadership to all levels of employees and managers.
  • Organized and guided operations of production, processing and machinery according to business procedures and protocols.
  • Identified areas for business improvements and utilized client feedback to drive developments.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
  • Estimated costs and set quality standards.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Arranged beneficial deals with suppliers for materials to stay within budget limitations.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Prepared and maintained production reports and personnel records.
  • Recognized low-cost suppliers and managed deliveries to cut downtime and save costs.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Applied lean principles to improve workflow and quality and reduce waste.
  • Coordinated company projects and programs that supported manufacturing function.
  • Evaluated production schedules and orders to arrange required materials and plan staffing needs.
  • Worked with senior leadership to complete under-budget management on complex issues.
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
  • Analyzed and determined resolutions to multi-faceted issues that affected management and business objectives.
  • Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations.
  • Minimized lags by leading and scheduling personnel, boosting morale and implementing new protocols.
  • Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
  • Implemented knowledge to provide product quality assurance and executed inventory maintenance, optimizing work time.

Plant/production Manager

Franz Bakeries
Nampa, ID
09.2018 - 02.2021
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.
  • Optimized processes to maximize efficiency.
  • Tracked data about all aspects of production to assess areas in need of improvement.
  • Redesigned operational workflow processes to maximize efficiency.
  • Maintained quality of product with robust inspections and assessment team.
  • Directed employees and related programs to maximize team productivity and facility output.
  • Provided direction and leadership to all levels of employees and managers.
  • Oversaw daily operations of 150,000 sq. ft. manufacturing plant.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Organized and guided operations of production, processing and machinery according to business procedures and protocols.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Managed quality programs to reduce overdue compliance activities.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Evaluated employee performance on weekly basis and conveyed constructive feedback to improve skills.wekly
  • Evaluated employee performance on weekly basis and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Effectively supervised staff of 100-200 personnel by implementing company policies, protocols, work rules and disciplinary action.

bakery consultant

Self Employed
Atlanta, GA
02.2009 - 08.2018

At first I helped small entrepreneurs set up bakery/cafe/catering businesses. This entailed creating HACCP plans, setting up GMP and SQF protocols, hiring, training, creating and revising recipes, and teaching the owners how to actually run their businesses. I also set up vendors and purveyors, and assisted with marketing.

I gradually moved to consulting for mid to large wholesale bakeries, improving efficiencies, boosting morale /developing employees, and revising formulas and production run orders.

I worked all over the country, from Blaine, WA to San Antonio, TX. These were usually 4-6 month contracts. Mostly I was consulted for standare bakery fare: bread, buns, pastries, muffins, cookies, English muffins, etc., but I also ended up working with protein bars, cereal and tortillas in the process.

I

Education

Bachelor of Arts - Theater/Russian

Portland State University
Polrtland
05.1987

Skills

  • Lean manufacturing processes
  • Cost controls
  • Performance improvements
  • Production Scheduling
  • Compliance understanding
  • Plant and warehouse operations
  • Employee training and development
  • Scheduling
  • Project Management
  • Safety protocols
  • Assembly line production
  • Bakery inspections

Certification

While not actually "certified", I have taken numerous classes ,mostly through my employers in :

1) The 4 disciplines of Execution (lean manufacturing, continuous improvement)

2) A3 (The Toyota method of problem solving and lean manufacturing)

3) Kaizen (continuous improvement/lean manufacturing)

Languages

German
Limited Working
Spanish
Limited Working

Timeline

Plant/production Manager

Franz Bakeries
09.2018 - 02.2021

bakery consultant

Self Employed
02.2009 - 08.2018

Plant manager

Art Of Baking
01.2001 - 02.2029

Bachelor of Arts - Theater/Russian

Portland State University
Diane Reiten