Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Richardson

Saint Augustine

Summary

Sales-driven professional targeting Entry-Level Bank Teller position, focused on delivering exceptional customer experiences. Quick to adapt to new systems and processes, ensuring efficient service delivery. Proven cash handling skills aimed at enhancing customer satisfaction and operational efficiency.

Overview

33
33
years of professional experience

Work History

Store Manager

Maidenform HBI Inc and Hanes
02.2024 - 06.2025
  • Guided store team development in sales, customer service, and product knowledge.
  • Processed daily cash transactions with precision and care.
  • Communicated with customers to promote satisfaction and loyalty.
  • Assumed operational and merchandising responsibilities for overall efficiency.
  • Administered budgets aimed at maximizing store profitability.
  • Oversaw back stock maintenance for streamlined inventory control.
  • Conducted recruitment, selection, and training programs for effective staffing solutions

Assistant Manager

Maidenform HBI Inc.
11.2007 - 02.2024
  • Women intimate apparel
  • Supervise and counsel store team to maximize development and growth in the areas of sales, customer service, product knowledge, company programs, company policy and procedures
  • Performing daily cash transactions
  • Interacting and communicating with customers to ensure satisfaction
  • Assume responsibility of operations and merchandising functions of the store
  • Manage budgets to maintain store profitability
  • Maintain back stock of merchandise
  • Recruit, select and train store staff
  • Performs all duties management deem necessary

Branch Sales Manager

Advance America
12.2017 - 10.2020
  • Successfully met financial goals by implementing effective sales strategies.
  • Delivered training and guidance to staff, improving overall service quality.
  • Ensured Advance America locations maintained a welcoming and professional appearance.
  • Developed and sold customized financial products based on customer assessments.
  • Fostered strong relationships with customers through in-person and phone interactions.
  • Resolved customer concerns efficiently, enhancing transaction experiences.
  • Conducted targeted marketing campaigns in the community to boost sales performance.

Supervisor

Palm Coast Data
01.1996 - 10.2006

Cashier

Big Lots
01.1993 - 01.1995

Education

No Degree - Computer Operations

Saint Augustine Technical School
Saint Augustine

High School Diploma -

St Augustine High
St Augustine
01.1994

Skills

  • Microsoft Office proficiency
  • AS400 administration
  • Advantage computing expertise
  • Quick learner of software
  • Data entry (60 wpm)
  • Proofreading and encoding
  • Clear and effective communication
  • Problem solving skills
  • Team collaboration
  • Customer service excellence
  • Sales strategies
  • Financial reporting accuracy
  • Attention to detail
  • Cash handling expertise
  • Dependability
  • Organizational skills

Timeline

Store Manager

Maidenform HBI Inc and Hanes
02.2024 - 06.2025

Branch Sales Manager

Advance America
12.2017 - 10.2020

Assistant Manager

Maidenform HBI Inc.
11.2007 - 02.2024

Supervisor

Palm Coast Data
01.1996 - 10.2006

Cashier

Big Lots
01.1993 - 01.1995

No Degree - Computer Operations

Saint Augustine Technical School

High School Diploma -

St Augustine High

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