Diane Rosas
Ocean Springs,MS
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Gift Shop Clerk
Treasure Bay Casino and Hotel
Biloxi, MS
08.2022 - 06.2024
- Greeted customers and provided assistance with selection of merchandise.
- Maintained cleanliness and organization of the gift shop area.
- Inventoried gift shop shelves, restocked items as needed, and rotated stock to ensure freshness.
- Processed customer transactions accurately in a timely manner using cash register.
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Created attractive window displays for promotional events.
- Received incoming shipments; unpacked, priced, stocked shelves accordingly.
- Performed opening and closing procedures including counting cash drawer contents and preparing bank deposits.
- Set up displays that showcased new products or seasonal promotions.
- Organized backroom storage areas to maximize space utilization.
- Kept shelves stocked and well-organized to maximize customer sales.
- Greeted customers promptly and responded to questions.
School Office Assistant
Elk Grove Unified School District
Elk Grove, CA
10.2016 - 06.2019
- Answered incoming calls and directed them to the appropriate staff member.
- Maintained accurate records of student attendance, grades, and other important information in school database.
- Greeted students, parents, and visitors to the office and provided assistance as needed.
- Sorted mail for distribution to faculty members or other staff members.
- Responded to inquiries from students or parents regarding school policies or procedures.
- Entered data into computer systems accurately in order to maintain updated records of student information.
- Handled confidential matters such as disciplinary actions with discretion.
- Provided administrative support during registration periods by entering new student data into system.
- Assisted in resolving any issues that arose between faculty members or between faculty and students.
- Sorted incoming mail and placed letters into teacher and staff mailboxes.
- Buzzed in visitors, checked identification and wrote down visitor names in log book.
- Cleared paper jams in copier and added toner and paper to keep machine functional.
- Kept track of daily attendance of [Number] students.
- Answered telephones, directed calls and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Para Educator
Elk Grove Unified School District
Elk Grove, CA
08.2008 - 10.2016
- Assisted in developing and implementing Individual Education Plans for students with disabilities.
- Provided instruction to individual or small groups of students to reinforce learning of material or skills initially introduced by a teacher.
- Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other.
- Collaborated with teachers to develop modifications to lesson plans based on the individual needs of each student.
- Encouraged positive behavior among students through reinforcement of expectations established by the school district or classroom teacher.
- Attended professional development workshops related to working with special needs children.
- Fostered relationships between general education peers and those receiving specialized services within the classroom setting.
Education
High School Diploma -
Saugus High School
Santa Clarita, CA06-1984
Skills
- Proficient in MS Office
- Experienced with most office equiptment
- Assisting with purchases
- Restocking Shelves
- Offering assistance
- Merchandise Display
- Processing payments
- Greeting customers
- Stock replenishment
- Inventory Stocking
- Drawer balancing
- Cash Handling
- Professionalism
- Honest and Dependable
- Student Assistance
- Staff Support
- Student Registration
- Mail Sorting
- Literacy support
- Administrative abilities
- Mail handling
- Data Entry
- Team Collaboration
- Organizational Skills
- Individualized Education Plan knowledge
- Teacher Support
- Teacher Assistance
- Small Group Instruction
- IEP familiarity
- Special Education Support
- Helping Students with Special Needs
- Elementary Education
- Individualized Educational Plans
- Skill building support
- Behavior Modification
References
References available upon request.
Timeline
Gift Shop Clerk
Treasure Bay Casino and Hotel
08.2022 - 06.2024
School Office Assistant
Elk Grove Unified School District
10.2016 - 06.2019
Para Educator
Elk Grove Unified School District
08.2008 - 10.2016
High School Diploma -
Saugus High School
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