Diane Scollo
Clearwater
Summary
Organized and dependable professional with hands-on experience in fulfillment. I’m skilled at managing inventory, processing orders quickly, and making sure everything gets to customers on time. I thrive in fast-paced environments, always aiming to keep things running smoothly and ensuring customers are happy with their experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Digital Marketing Assistant
HerScan LLC
11.2023 - Current
- Designed visually appealing email templates that resulted in higher open rates and click-to-open ratios than industry benchmarks.
- Created and presented pitch materials, proposals and presentations.
- Assisted in the development of comprehensive digital marketing plans aligned with company goals and objectives.
- Ensured consistent branding across all digital platforms, strengthening the company''s online presence.
Order Fulfillment Associate
Target
05.2023 - 12.2023
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
Customer service representative & Inside Marketing Strategist
Tampa Printer
04.2022 - 12.2022
- Demonstrated excellent communication skills by providing creative solutions to clients' concerns
- Provided client consultation to determine the scope of the project and branding
- Collaborated with the creative team to communicate clients' expectations, project scope, and deadlines
- Created images to identify a product and convey a message
- Developed prototypes/mockups for product illustrations, logos, and websites
- Performed QA to draft layouts to incorporate changes by meeting clients' expectations, design practices, and manager recommendations
- Updated team and department lead with project milestones and deadlines met
Communications Manager & Sales Associate
Crunch Fitness
09.2019 - 12.2021
- Developed social media strategy
- Created graphics for Social media using Canva to meet branding/marketing expectations
- Produced and deployed content across social media platforms
- Engaged customers in friendly, professional dialogue to determine needs
- Maintained knowledge of current promotions
- Exchanged guidelines, payment policies and security practices
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Front desk sales associate
Central Florida Fitness
06.2018 - 06.2019
- Welcomed members to front desk and engaged in friendly conversations while conducting check-in process
- Provided facility tours to potential members
- Assessed client’s needs to sign up new members
- Collaborated with colleagues to meet sales goals
- Assisted members with billing and payments issues
- Ensured that equipment and workout areas are clean and presentable
- Assisted with administrative paperwork
- Established great customer service that resulted in gym members to become comfortable and motivated to come back to the gym
Crossed Trained Associate
Panera Bread
07.2017 - 05.2018
- Collaborated with coworkers to work speedily and efficiently when preparing specific customer orders
- Prepared food according to a specific menu as well as customized requests from customers
- Assisted customers to make decisions on what to order
- Sanitized frequented areas and equipment using approved supplies
- Maintained safety protocols through safe handling of equipment and chemicals
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves
- Created inventory checklists and stocked housekeeping carts
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
Education
Certified web development - undefined
St. Peterburg College
01.2022
High School - undefined
Hagerty High School
01.2018
Skills
Organized and dependable with hands-on experience in fulfillment
Skilled at managing inventory and processing orders efficiently
Focused on ensuring timely and accurate delivery to customers
Thrive in fast-paced environments, maintaining smooth operations
Certification
- Adobe Certified Professional in Visual Design Using Adobe Photoshop
- Adobe Certified Professional in Visual Design
- Adobe Certified Professional in Graphic Design & Illustration Using Adobe Illustrator
- Certified Word Press Editor
- Certified in HTML & CSS Specialist
Timeline
Digital Marketing Assistant
HerScan LLC
11.2023 - Current
Order Fulfillment Associate
Target
05.2023 - 12.2023
Customer service representative & Inside Marketing Strategist
Tampa Printer
04.2022 - 12.2022
Communications Manager & Sales Associate
Crunch Fitness
09.2019 - 12.2021
Front desk sales associate
Central Florida Fitness
06.2018 - 06.2019
Crossed Trained Associate
Panera Bread
07.2017 - 05.2018
Certified web development - undefined
St. Peterburg College
High School - undefined
Hagerty High School
- Adobe Certified Professional in Visual Design Using Adobe Photoshop
- Adobe Certified Professional in Visual Design
- Adobe Certified Professional in Graphic Design & Illustration Using Adobe Illustrator
- Certified Word Press Editor
- Certified in HTML & CSS Specialist
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