Diane Calderon-Serrano
Los Angeles,CA
Summary
Knowledgeable Desired Position with solid background in behavior intervention strategies and proven ability to support positive behavior changes. Demonstrated success in designing and implementing tailored intervention plans that align with individual needs. Exhibited strong communication and problem-solving skills to foster collaborative environments and achieve meaningful outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
N/A
01.2024 - 05.2025
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
- Improved clients'' communication skills through tailored speech therapy exercises and activities.
Behavior Interventionist
N/A
04.2024 - 01.2025
- Maintained records of ongoing assessments and documentation of updates.
- Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
- Promoted positive behavior change through consistent reinforcement and appropriate consequences.
- Improved student behavior by developing and implementing tailored intervention plans.
- Evaluated progress regularly, adjusting intervention plans as needed to ensure continuous improvement in student behavior.
- Collaborated with multidisciplinary teams to create comprehensive support strategies for students in need.
- Completed observations of students in classroom and social situations.
- Improved behaviors through modeling, role-playing and other effective strategies.
- Trained fellow educators on effective behavior management techniques, fostering a supportive learning environment for all students.
Cashier
N/A
08.2022 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Associate Of Arts - American Sign Language
El Camino College
Torrance, CASkills
- Team collaboration
- Clear communication
- Feeding assistance
- Social skills development
- Time management
- Problem-solving
- Multitasking and organization
- Adaptability and flexibility
- Safety awareness
- Documentation and reporting
- Patience and tact
- Behavior management strategies
- First aid and CPR
- Toileting assistance
- Lifting and transferring
- Non-verbal communication
- Sign language proficiency
- Fast learner
- Attentive to people
- Childcare experience
Certification
CPR
First Aid
Languages
Spanish
Native or Bilingual
Sign Language
Limited Working
Timeline
Behavior Interventionist
N/A
04.2024 - 01.2025
Caregiver, Special Needs
N/A
01.2024 - 05.2025
Cashier
N/A
08.2022 - 09.2024
Associate Of Arts - American Sign Language
El Camino College
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