SUMMARY STATEMENT Outgoing reliable worker with strong collaboration and interpersonal skills. Effective at leading and coordinating objectives to precise completion. Dedicated to career development and receptive to change. SUMMARY QUALIFICATIONS Knowledgeable in health Insurance, prior authorization, creative advertising, print production, marketing, and sales to enhance company growth Formulated marketing and sales strategies by negotiating directly with perspective customers Demonstrated strong interpersonal skills with professional patient care and direct customer contact Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
receptionist, front desk & technichian
Primary Eye Care
01.2023 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Confirmed appointments, communicated with clients, and updated client records
Answered phone promptly and directed incoming calls to correct offices
Life Skills Instructor
Little City Foundation, LSI
01.2022 - 01.2023
Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration
Helped clients to identify challenges and set goals
Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence
Educated clients about important nutritional habits and how to plan healthy meals
Offered training on personal hygiene and grooming skills
Administered medications and helped clients set reminders to learn how to take important medications according to schedule
Ophthalmic Technician
01.2003 - 01.2022
Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries
Applied eye medications and drops to dilate pupils in preparation for examinations
Performed visual field testing to measure patients' peripheral vision to determine any visual field loss
Fitted customers for contact lenses to provide patients with properly sized and shaped contacts
Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye
Production Artist
RT Associates, Inc
01.1996 - 01.2002
Created digital and print layouts for diverse materials
Adjusted existing logos, characters and other assets for different uses
Applied knowledge of printing standards to create high-quality images
Carefully prepared design layouts into prepress files for offset, web and digital printing
Interfaced with art director, designer, production manager and print producer
Worked well in a team setting, providing support and guidance
Dominick Finer Foods Corporate Office
01.1989 - 01.1996
Worked well in a team setting, providing support and guidance
Worked effectively in fast-paced environments
Participated in team projects, demonstrating an ability to work collaboratively and effectively
Paid attention to detail while completing assignments
Used critical thinking to break down problems, evaluate solutions and make decisions
Bakery Clerk/ Cake Decorator
Jewel Food Store
01.1983 - 01.1989
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales
Checked expiration dates and rotated products to verify freshness and avoid spoilage
Answered customer questions about products and services, helped locate merchandise, and promoted key items
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance
Education
Advertising Degree -
American Academy of Art
1989
Skills
Recommended and implemented new and effective workflow procedures
Supported multiple office locations
Patient Management
Prepared patients for surgical procedures and testing
Updated patient health history
Coordinated with coworkers to provide best patient care
Interpersonal Skills
Collaborated with coworkers to enhance professional development
Enriched job culture with open communication
Analytical and Technical
Demonstrated knowledge of EHR, EMR in Nextech, Eyemed, Acuity Logic and MDI programs
Microsoft Office software, Outlook, Paycom, Infinetec, Lifton by ADP and Cornerstone
Accomplished proficiency in ophthalmology equipment operations