Summary
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant
DIANE SHUMILO

DIANE SHUMILO

Lake in the Hills,IL

Summary

SUMMARY STATEMENT Outgoing reliable worker with strong collaboration and interpersonal skills. Effective at leading and coordinating objectives to precise completion. Dedicated to career development and receptive to change. SUMMARY QUALIFICATIONS Knowledgeable in health Insurance, prior authorization, creative advertising, print production, marketing, and sales to enhance company growth Formulated marketing and sales strategies by negotiating directly with perspective customers Demonstrated strong interpersonal skills with professional patient care and direct customer contact Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

receptionist, front desk & technichian

Primary Eye Care
01.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Confirmed appointments, communicated with clients, and updated client records
  • Answered phone promptly and directed incoming calls to correct offices

Life Skills Instructor

Little City Foundation, LSI
01.2022 - 01.2023
  • Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration
  • Helped clients to identify challenges and set goals
  • Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence
  • Educated clients about important nutritional habits and how to plan healthy meals
  • Offered training on personal hygiene and grooming skills
  • Administered medications and helped clients set reminders to learn how to take important medications according to schedule

Ophthalmic Technician

01.2003 - 01.2022
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries
  • Applied eye medications and drops to dilate pupils in preparation for examinations
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss
  • Fitted customers for contact lenses to provide patients with properly sized and shaped contacts
  • Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye

Production Artist

RT Associates, Inc
01.1996 - 01.2002
  • Created digital and print layouts for diverse materials
  • Adjusted existing logos, characters and other assets for different uses
  • Applied knowledge of printing standards to create high-quality images
  • Carefully prepared design layouts into prepress files for offset, web and digital printing
  • Interfaced with art director, designer, production manager and print producer
  • Worked well in a team setting, providing support and guidance

Dominick Finer Foods Corporate Office
01.1989 - 01.1996
  • Worked well in a team setting, providing support and guidance
  • Worked effectively in fast-paced environments
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively
  • Paid attention to detail while completing assignments
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Bakery Clerk/ Cake Decorator

Jewel Food Store
01.1983 - 01.1989
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance

Education

Advertising Degree -

American Academy of Art
1989

Skills

  • Recommended and implemented new and effective workflow procedures
  • Supported multiple office locations
  • Patient Management
  • Prepared patients for surgical procedures and testing
  • Updated patient health history
  • Coordinated with coworkers to provide best patient care
  • Interpersonal Skills
  • Collaborated with coworkers to enhance professional development
  • Enriched job culture with open communication
  • Analytical and Technical
  • Demonstrated knowledge of EHR, EMR in Nextech, Eyemed, Acuity Logic and MDI programs
  • Microsoft Office software, Outlook, Paycom, Infinetec, Lifton by ADP and Cornerstone
  • Accomplished proficiency in ophthalmology equipment operations

Certification

CPR Certified (10/2022) - CPI Certified (10/2022) - Ukeru Certified (11/2022)

Timeline

receptionist, front desk & technichian

Primary Eye Care
01.2023 - Current

Life Skills Instructor

Little City Foundation, LSI
01.2022 - 01.2023

Ophthalmic Technician

01.2003 - 01.2022

Production Artist

RT Associates, Inc
01.1996 - 01.2002

Dominick Finer Foods Corporate Office
01.1989 - 01.1996

Bakery Clerk/ Cake Decorator

Jewel Food Store
01.1983 - 01.1989

Advertising Degree -

American Academy of Art
DIANE SHUMILO